We came to Kozi for Christmas lunch yesterday 15th Dec there were 18 of us. Despite 3 visits to the reastaurant prior to our celebration to ensure that it went well we very very dissapointed with the servcie. The upstairs room was very cold upon arrival and again despite a specificrequest to have pre arranged wine on the table there was not.,the tables looked anything but festive. No glasses or anything it looked very thrown on, plain napkin and cultry.(Wich were all very mix and match) There was a mix up with one roast turkey an roast pork wich the waiter said that some one has taken the wrong meal, indicating that the fault was ours! To be fair the food was very nice when it arrived despite the mushroom rissotto could have been garnished as it looked very bland but tasted Excellant! The waiter had to come back up three separate times to let us know that there we differeant sweets no longer avaiable, we could tell also that the waiter and waitresses were as hacked of as we were at that point. Very dissapointed in the service wich was a shame as the food that we had was good. Feed back is importat and we wanted to give local business our custom but I think we may have to look elswhere next time.
Kozi – Prescot