I decided to try Baci on a one off as my niece had recently got a job there. Whilst the staff were friendly and helpful and the food superb i found the actual service a little hap-hazard. We booked for eight but were not shown to our table until half past. The food, whilst lovely took longer than desired to arrive (approx 30 minutes for the starter and further 40 for the main) but as it was absolutely packed to the rafters it was perhaps understandable. However the main issues for me and my wife were the Italian waiters whom seemed rather brusque and rude, especially when me and wife declined any wine, however that may just be the Italian manner. Furthermore, and the main issue, was that after talking to my brother the following day about the restaurant he asked if we had tipped, which we had, I was then horrified to discover that my niece will have seen none of that tip and the owner and manager keeps them all for himself. Truly shocking I believe and makes me question that whilst the food was good whether I shall return to such an establishment.
Baci Restaurant – Bolton