Restaurants in Brierley Hill

Just returned home after fantastic meal. Service excellent unlike other restaurants waiters and waitresses not constantly hovering. Everyone very pleasant. Be back soon.

I have just eaten at the restaurant in Brockmoor. I booked for 24 people, I rang to say some guests were not local and to allow a few minutes as they unaware of the locality. Reply was "no problem", As it was the majority had arrived when we did at 7.00pm. Nobody approached and asked us to order and at a few minutes past 7 the Manager refused us the Early bird menus. I explained to him (John) that I had made the call and also left voicemail asking to be excused if arriving late. As it was we were on time. The manager was most undo-operative and flatly refused to compromise. My plea/explaination wen on for some 10 minutes. John was totally inconsiderate and told me he did Not value our booking as he frequently had bookings of that size. I said we may have to go elsewhere as I had told the others we would get the earlybird concession. He replied with "You ca go to the cripple if you like. Eventually I asked to speak to his Manager But he said he was the Manager. I then asked for the phone number of his Senior but he flatly refused to give it and told me to look on the website. At this point two other guests from the party came to support me and he eventually gave me the telephone number of his senior. Believe it or not when another guest arrived he allowed us to have the earlybird concession !! What a thoroughly unreasonable impolite, and sour faced member of the staff in an otherwise good restaurant.