I visited on the evening of Friday, February 17. After checking out several other restaurants in the nearby Chinese area, I decided to choose the Ken Ho - from the outside it looked nice and there were a few other diners.I went fairly early, around 8.30pm, and many other restaurants were pretty dead, maybe it was weather.The food, I had satay duck, was average - the rice was sticky and not fluffy. Although there were only three other tables occupied when I went in, the customer service was abysmal.The young girl who served me was fine but after the food arrived I was just left.I needed a knife, but unable to catch the eye of the staff who were chatting at the bar and doing some cleaning, I had to walk up and ask for one.I finished my drink and would have ordered another if I had had the chance but no one noticed my glass was empty and I couldn't be bothered to walk over to the bar again.After my plates were cleared I had to catch the eye of a waitress to get my bill.I paid and as I got up to leave none of the staff even bothered to say goodbye or thank you - one sour faced waitresses just stared at me as I walked out - she probably noticed I had not left a tip.I would not recommend this restaurant.
Ken Ho Restaurant – Birmingham City Centre