We were very disappointed in our visit on fathers day. Although the food is always of a high standard the customer service was below par and not what we have experienced before. We were a party of 7 and were put on a table for 6. very cramped we had to ask to re-arrange the tables to ensure we were all comfy. We arrived at 3.55 and didn't receive our starters until 5pm. We had to ask for more drinks and the mains came out but the vegetables and condiments took forever and the food was going cold by the time they arrived. It was full when we arrived but emptied very quickly. We were going to order more drinks and desserts but because the service was so slow we simply asked for the bill and left. Your website also needs updating as it still had the mothers day menu which displayed the free bottle of processco for the mums what happened to the day no free beer.
The Cheshire Yeoman – Ellesmere Port