A total disappointment! Unfortunately I had an awful experience at this place. The place is indeed cute, with a nice interior and the location alongside the canal is ideal for a nice lunch. However, I found it dirty and the managers behaviour was a total disgrace: I found him rude, patronising, unreasonable and totally unprofessional! I was upset leaving the place and I am 6 months pregnant - he has no idea how to talk to people. He actually stuck his finger in my food to try to prove to me that I was wrong that it wasn't very hot, and then expected me to eat it after that, because he was definitely refusing to give me a refund, for a £6 omelette. He actually told me he was a millionaire and had no time for my comments, even though I was perfectly polite. Nice location or not, it is the people that make a place. Slow service, cold food and then nasty attitudes, from the management, made this the worst dining experience I have ever had. My advice to potential customers: either don't go, or at least ask for a receipt and DO NOT PAY until after you have been served. A total disappointment!
Blue Moon Cafe – Chester