Reviews in Chester

Fantastic service and afternoon tea, will definitely visit again.

Very impressed,relaxing and fun.

We enjoyed an afternoon tea, service was very good with nothing too much trouble. A variety of sandwiches and a smoked salmon mini bagel, scones with jam and clotted cream, vanilla, lemon and chocolate sponge and a vanilla pannacotta with raspberry coulis. Delicious! Didn’t have to wait long for our food or a tea/coffee top up. Excellent and fast service!

Lovely place, booked afternoon cream tea, friendly service and good quality food. Would come again

We used a Christmas voucher, and chose the bottomless cream tea deal. It was a momentous occasion, as our first trip out coming over the border from Wales since the lockdown. It was perfect all the way through. I phoned pre arrival to check as I'd given two different times and been told it was up to us, and that our wish to sit outside could be respected but it was rather windy. Sam's customer focused and friendly approach at that point and throughout our visit ensured that our experience was highly memorable and felt special and chilled. We chose to sit indoors where he'd already laid the table nicely for us. The food was varied and delicious; we were able to take our time, and the bubbles flowed. he struck the perfect balance of being attentive without being intrusive. We wish you all the best with the new venture in the garden with the VW Beetle bar..... we can't wait to return ! Massive thanks, or as we say in Wales, diolch o galon = translated means thank you from the heart. Rhiannon and Nia.

Fabulous afternoon tea in The Secret Garden - excellent food and friendly service

We enjoyed our sparking afternoon tea at the Townhouse Chester. They sandwiches were fresh, scones delicious and the variety of cakes superb. We also had a couple of delightful cocktails . We were well looked after by the staff with nothing being too much trouble. We will be back!

Afternoon tea with a friend - was fantastic freshly prepared and home-baked cakes and scones. Customer service from the two members of staff we came across were polite and helpful. The townhouse is a real little hidden gem in Chester. I will definitely be returning. Thank you.

We booked in for bottomless Prosecco afternoon tea. It was faultless from the booking process to leaving.. Our waiter Andrew was excellent.. The food was absolutely gorgeous & so fresh.. The Prosecco was kept flowing. Definitely value for money & would highly recommend. Also if you park in NCP Pepper Street you get a voucher for 30% off.

We had a beautiful afternoon tea here this week, one of the best I've ever had! Also great location and outside seating area, perfect for a sunny day. Will definitely be returning.

Excellent

Our wedding anniversary was made extra special when we walked in to a beautiful afternoon tea with beautiful decorations. Staff were so friendly and attentive. Establishmemt was immaculately clean and I cannot wait to book to stay and take friends. Cannot recommend enough x

We visited the Town House last Friday. We were a booking of 4. We all had the Afternoon Tea and I must say it was excellent!!!! The best Afternoon Tea i have ever had!!! All of the sandwiches and cakes were beautifully presented and fresh. The service was second none!! Our server was Andrew. We all said that we would definitely be returning! This was literally amazing value..the staff were all very attentive! We all highly recommend visiting the Town House! Well done :)

Took my mum for an early Mother’s Day treat for afternoon tea and it absolutely was a treat! Good value for money, generous helping and scrumptious! The staff were attentive and friendly and it had a lovely atmosphere. I would highly recommend.

Food, staff and settling all excellent. Had a lovely relaxing afternoon and would highly recommend

Highly recommend...we had a lovely afternoon tea experience. Both the food and service was fantastic. I had the vegan option and my daughter had the standard option, both excellent. Will return.

Cannot comment on the food as I was told on arrival the restaurant was closed. Booked 2 weeks In advance as it was my partners bday. Received a reminder email on the day. Then told at 4pm it was closed. Nightmare trying to get a reservation else where at short notice.

Lovely afternoon tea on Saturday 29th February 2020. Sandwiches, scones and cakes do fresh. Staff were very friendly and helpful. Thank you, will be back soon.