Reviews in Chester

Lovely afternoon tea in the secret garden excellent service, staff cannot do enough for you.

I've been here a number of times before and always enjoyed it. This time it was rather disappointing.very few very plain sandwiches.cakes appeared shop bought.nothing exciting.not good value for money sadly.

Me and my wife enjoyed a lovely afternoon tea in the garden area of this hotel, which was absolutely delicious. The hidden garden area is nice and quiet and looks gorgeous. The staff were really friendly and helpful, I would definitely recommend this location.

We had Afternoon tea, outsid e in the secret garden which made a change as it was lovely sunny day, the afternoon tea was quite delicious and very friendly staff,

Fantastic afternoon tea and excellent service!

Went to the Secret Garden for afternoon drinks- lovely location - will definitely be visiting again

We had a few afternoon drinks at The lovely Secret garden. We were welcomed by very friendly and smiley staff. Our 6 year old son was made to feel very welcome. The garden is lovely for drinks and we liked the camper van that is in use at the weekends. We can’t wait to come back. Keep up the good excellent customer service!

Fantastic service and afternoon tea, will definitely visit again.

Very impressed,relaxing and fun.

We enjoyed an afternoon tea, service was very good with nothing too much trouble. A variety of sandwiches and a smoked salmon mini bagel, scones with jam and clotted cream, vanilla, lemon and chocolate sponge and a vanilla pannacotta with raspberry coulis. Delicious! Didn’t have to wait long for our food or a tea/coffee top up. Excellent and fast service!

Lovely place, booked afternoon cream tea, friendly service and good quality food. Would come again

We used a Christmas voucher, and chose the bottomless cream tea deal. It was a momentous occasion, as our first trip out coming over the border from Wales since the lockdown. It was perfect all the way through. I phoned pre arrival to check as I'd given two different times and been told it was up to us, and that our wish to sit outside could be respected but it was rather windy. Sam's customer focused and friendly approach at that point and throughout our visit ensured that our experience was highly memorable and felt special and chilled. We chose to sit indoors where he'd already laid the table nicely for us. The food was varied and delicious; we were able to take our time, and the bubbles flowed. he struck the perfect balance of being attentive without being intrusive. We wish you all the best with the new venture in the garden with the VW Beetle bar..... we can't wait to return ! Massive thanks, or as we say in Wales, diolch o galon = translated means thank you from the heart. Rhiannon and Nia.

Fabulous afternoon tea in The Secret Garden - excellent food and friendly service

We enjoyed our sparking afternoon tea at the Townhouse Chester. They sandwiches were fresh, scones delicious and the variety of cakes superb. We also had a couple of delightful cocktails . We were well looked after by the staff with nothing being too much trouble. We will be back!

Afternoon tea with a friend - was fantastic freshly prepared and home-baked cakes and scones. Customer service from the two members of staff we came across were polite and helpful. The townhouse is a real little hidden gem in Chester. I will definitely be returning. Thank you.

We booked in for bottomless Prosecco afternoon tea. It was faultless from the booking process to leaving.. Our waiter Andrew was excellent.. The food was absolutely gorgeous & so fresh.. The Prosecco was kept flowing. Definitely value for money & would highly recommend. Also if you park in NCP Pepper Street you get a voucher for 30% off.

We had a beautiful afternoon tea here this week, one of the best I've ever had! Also great location and outside seating area, perfect for a sunny day. Will definitely be returning.

Excellent