hello. I went to the Blue Elephant in SOUTHPORT for Valentines day. We booked a table for 8pm, so we got there at 755 and we were seated straight away, excellent I though. We were sat near a window however as soon as we were sat the waiter just walked off !! Ok i thought, he must be getting a drinks menu. 20 mins later I had to get up and go to the bar myself !!! We then waited a further 10 mins, we caught a waiters eye who came over and took our order. We wanted some poppadoms first, then starters then our main course.. After about 20 mins we saw the waiter walk over with some poppadoms !! Great we thought, but no, there were for the couple who had just walked in 5 minutes before !!! Ok we thought, ours are on the way... 20 mins later our starters came ( still waiting for the poppadoms !! ) The starters were amazing mind you !!! A waiter came and cleared our empty dishes and we ordered some more drinks... a further 20 mins passed so I decided to go to the bar to chase up our drinks, no order had been placed !!! 10 mins later our main course arrived, which once again was amazing !!!Now I thought when your plates are taken away its time for a coffee or a dessert, maybe not at the Blue Elephant !!! We were left for a further 20 mins just waiting. So we asked for our bill.... 20 mins passed and no bill showed up. Enough was enough, we left our tables and walked to the till area were we asked if we can pay... The bill had our missing poppadoms on it and three rounds off drinks !!! Amazing !!! Naturally we asked for this to be removed, but it seemed the guy wasn't really that bothered. We expressed our dissatisfaction about the service, once again the didn't seem concerned.. We payed our corrected bill and left. Leaving NO TIP !!!!! It really was a shame as the food was amazing, its just a pity we were let down by the service. Ok it was busy being Valentines night, but surely the restaurant should do the basics right !!! Do I recommend it... Well YES, but only as a take away !!!
The Elephant – Chorley