Food has been great here, good service and nice atmosphere. However, we recently made a booking for a Saturday night, only to be told when we turned up that we were expected half an hour earlier and our table had been given away. We definitely had not booked it earlier, and someone at the restaurant had clearly made a mistake. There was no apology given, no recompense or attempt to rectify the problem they had caused, only a rude implication that it was our fault. We had booked a week in advance. It totally spoiled what should have been a happy occasion for us, and we have lost faith in a local company. What a shame.
Harrys Grill Bar – Exeter