Reviews in County Durham

We visited on Sunday for Sunday lunch. Party of 6. The pub was very busy and we waited a bit to get a drinks order. Food was lovely, however, was shocked to find that you have to pay extra for gravy. I have never known this in a restaurant. We do go out for Sunday lunch occasionally and this is the first time we have had to pay extra. Few of the group were missing veg such as carrots and parsnips however, we tried to catch the young waitress to let her know but she was rushed off her feet and the longer we waited our food would have been cold. We had to ask the waitress to clear our plates for dessert after waiting 20 mins after we had finished. Then we were told there was no eton mess left so we all ordered brownie to take home. Overall the food was lovely and we would defo return even though there were a few issues. The service that we did have was really good and the young girl was really friendly. Also, we came here about a year ago and the Sunday lunch wasn’t that good. This time it had improved massively. Think more staff May help the wait time and to make sure people’s drinks are topped up and don’t have to wait that long.

We booked for a meal online on the afternoon of Saturday 7th December when we arrived at the pub it was in darkness and closed. There had been quite a few power cuts in the area due to a storm but if the pub had decided to close why had the online portal allowed a booking.

Lovely food excellent service will be returning.

Food was delicious, the atmosphere was amazing.

Special birthday treat for my sister. We enjoyed the spa experience especially the cold plunge. The therapists were very friendly but professional so a treatment left us feeling relaxed. The afternoon tea was very varied and tasty. Thank you for helping to make my sisters birthday special. We will be back.

Food was really good with lots of choice. Service leaves a lot to be desired. The waiter struggled to crack a smile or offer any conversation.

The food was very tasty and good sized portions. Will all had 3 tapas each which was plenty.

Excellent selection of very tasty tapas dishes, with generous portions. Very cosy restaurant that has a Continental feel. Good selection of well priced wines. First visit to Durham, and would certainly eat here again on a return visit.

Great food at reasonable prices friendly and efficient staff

I take my son to The Red Alligator regularly for Sunday Lunch, Roman loves gammon and there is always plenty to go around, the veg is always lovely and the staff are very friendly and attentive. In the last 12 weeks I've been about 8 times and two weeks I was on holiday. I really enjoy going to the alligator.

My two friends and I came for a spa afternoon with vouchers purchased in advance as our birthday treats. We arrived at main hotel reception, then redirected to the spa in another building which was fine. We were happy with the way we were greeted at the spa reception, although was a little disappointed to be given one locker coin between 3 of us due to previous customers not returning the coins. The spa itself was spacious enough and had enough facilities and not too busy, we weren't left waiting to go on the sauna or another jacuzzi. We had a go at the cold plunge and quickly realised it was too cold for us but a good feature to have. The 30mins treatment was lovely, we had facials and massage between us and we all seemed pretty satisfied and well rested at the end. Got changed and spa staff was ready to greet us and informed us that food would be brought over shortly, and...I was quite impressed with the quality and variety of sandwiches/cakes on offer and the free coffees and teas were a bonus! We would definitely come back again or maybe try out the hotel next time. Thank you for giving us a lovely time! X

Went on a Saturday night lovely meal a good choice .Great staff friendly and helpful.Also there was a nice warming fire on

We visited for a bday treat & nobody there to greet us eventually a man came & told us to sit in the bar area! We had afternoon tea, it was served on a slate plate with cling film over it. Mine was nice my daughters was dairy free & unfortunately not so good. Lettuce & tomato sandwich & not very appealing although the cakes were nice. The spa itself was ok very small but as we were the only ones in more than adequate although dirty! The jacuzzi had a scum around it also very very slippy underfoot. I asked for our treatments early which again proved disappointing. My head massage was lovely however my daughter’s back massage was disappointing not only the treatment but the ambience, lights left on for the entire treatment & music only turned on halfway through & cold. All in all it wasn’t what I expected from a spa I have never written a bad review before but this place could be a fantastic little find unfortunately I wouldn’t return or recommend. I hope this is constructive as this could be a fab little find

Booked a table of 6 for a Saturday evening it was so busy staff were working so hard and always asking if we needed more drinks etc great service with a smile , starters were well presented and tasted delicious main course was absolutely gorgeous and amazing size portions definitely recommend the scolio pasta didn’t get desert we were too full. We also tried the cocktails and they were perfect we will definitely be going back again thank you for a great experience

Great food and value for the spa package we booked. Staff were very kind

We had an amazing relaxing day at Hall Garth Manor. The staff we wonderful and could not do enough to help. The afternoon tea was amazing, the pork pies were warm and had a beautiful taste. we will definitely be back.

Brilliant food and brilliant atmosphere. Loved our time and will be back again!

I won the £50 voucher so myself and friend who shared came yesterday. Excellent whole experience. Staff great food brilliant. Will certainly return. Thankyou for lovely meal.