Reviews in Fylde Coast and Blackpool

As I am in the trade and only get one night a week off my wife and I decided to dine the Cartford Inn as it has been awarded with the Highest Quality Award..... When we arrived we had to find our own table and collect our own menu as there was nobody to greet us. I ordered a simple 8oz burger and fries and a side order of onion rings. To my disappointment I got an uncooked burger which was cold in the centre. I then alerted the waitress who at once took it back to the kitchen. As an experienced chef I would have replaced the burger with a freshly cooked one, I would not have recooked the old burger. 8 minutes later I received the old burger with a bite I took out of it. There was no evidence that this had been re flame grilled or pan fried, I received no replacement cutlery. Unfortunately when the dish had been returned to the kitchen the waitress did not take away the side order. By the time my main course was returned the side order was stone cold. I then alerted the owner who said 'we cook all our burgers pink'. I explained that the burger was raw not pink, and that it seemed to have been recooked in a microwave. I was told 'I can assure we don't use microwaves for cooking'. The owner was somewhat unsympathetic and dismissive. Things may not always come out of the kitchen perfectly but it is possible to redeem the situation by the front of house staff. Unfortunately in this case the service at the front of house was also poor. A very much missed opportunity to improve the situation.

not recommended at all, made a complaint about the service and one of the members of staff (A women with curly hair) shouted across the restaurant at me after walking away from me as i tried to explain the problem as she continued to shout she moved across the room to me and shouted in my face, i have never experienced such low standards of customer service. avoid at all costs.

Don't be hungry when you go to the Mogul as it took over 1hr to get our main course, when we ask the Manager where our food was he said the staff were fasting or praying?? just like us praying for our food absolutely crap service the Manager even sat down and ate why we ere waiting for our main course, so e weren't next he was, terrible service, and then they charge us double for 2 rice portions 8.40 instead of 4.80, simply not up to standards.

AVOID!!!! obviously under new ownership now, atrocious food and customer service

This used to be decent country pub but has gradually gone done hill over the last three or so years.What used to be consistently good is now bland and cheap.Cheap as in the ingredients they use.We used to eat here quite often but have just eaten our last ever meal here. It seems if you're not ordering a £16 sirloin or something more expensive they simply do not care how it tastes or is presented. They used to do decent kids meals here too but now their idea of a good balanced meal for a kid is to deep fry strips of chicken and i do mean deep fry. They're swimming in grease and fat to the point of being sloppy in the middle. You get a better meal at a brewers fayre but then again i guess that's why they're a chain and the eagle and child isn't. The beer is overpriced and the lager is generally tepid and flat. the same can be said for the soft drinks which come in a half full glass! The pub itself could be described as "rustic" which it is to a certain extent however now its starting to verge on scruffy and possibly dirty. If you're planning on enjoying a nice sunny afternoon by eating outside then make sure you bring a can of wasp repellent because the front of the pub is absolutely plagued by them to the point that you just cannot at all at any point relax. Well that's my opinion anyway.I don't normally go in for reviewing/slagging off places and god knows we've been loyal to this place over the years but unfortunately there's been far too much resting on laurels and trying to trim overheads that what used to be good about this place has well and truly gone. There are many far better places to eat around the area so id advise you to look anywhere but here.

Was utterly disgusted by the behaviour of the staff at this restaurant - in particular a very aggressive lady with frizzy ginger hair. To summarise, my wife was verbally abused in front of both myself, my friends, and the rest of the restaurant. Very disappointed and will not be returning. At the beginning of the evening everything seemed ok, but shortly after we arrived it was noticeable that the number of people in the restaurant was going affect the service. We were sat down to choose our food and left to contemplate the situation for a further 30 minutes. After choosing our food we noted that several people around us that arrived later were not only served sooner, but also had food arrive, and subsequently leave quicker, all before we had finished our main course. At every opportunity following this we tried to convey our disappointment with the staff. At the end of meal we tried to discuss this issue with the first available member of staff. This apparent "mute" left mid-conversation to acquire somebody who could comprehend the English language. At this point a lady (ginger, frizzy hair) arrived and positioned herself immediately next to my wife. Within 10 seconds of the conversation starting she interrupted the conversation asking if we were unhappy with the food OR unwilling to pay. Given these two options we jointly agreed it was 'unwilling to pay'. In reality it was not unwilling to pay but simply we were unhappy with the service - but we were not given this option. This caused significant issues within the restaurant and we were then surrounded by several members of staff. This was not only uncomfortable but very confrontational and aggressive from a customer service point-of-view. Soon after this I heard one member of staff demand why we had sat through 2.5 hours of the meal, eating and drinking what we had. This was not the point. Our argument was in the time it took, then subsequently aggravated by the rude members of staff. At this point I asked why they were being so aggressive to which the reply was barked at me "we are trying to run a business" - not very well was my reply! Having said all this, one senior member of staff kindly gave us a £20 discount, something we neither asked for or needed, but this at least acknowledged the continued abuse we received whilst trying to leave. Personally I would have paid the full bill given the quality of the food, but felt abused and angry that we were being accused of being difficult customers when all we wanted was to be served within a respectable timeframe. I will not be returning again, despite the excellent quality of the food.

Brilliant food will definitely go again, friendly welcoming pub

Have had take-away from here a few times and quality of the food has always been great. So we decided to go there to celebrate younger daughter's graduation. Fantastic night! Great food and friendly service. We thought we were back on holiday in Greece again! Will go back here again and again and again.So should you if you want to re-live your Greek holiday!

We LOVE Sapori! We have dined a number of times now and cannot fault it. The service and food are both perfect within a welcoming atmosphere, ideal for both intimate and family gatherings. They always manage to entertain our 5 year old daughter and she loves it! The early bird menu is ridiculously good value with change from £30 for 2 of us with drinks and superb food. You MUST try it!

Absolutely fantastic! I would definitely recommend! Great food and service. Beautiful room! Top Marks!!

Definitely one of the best Thai restaurants on the Fylde Coast, have eaten food differing from Prawns, tuna and scallops to the duck, chicken and beef currys, can recommend it all. The take away is just as good. if you like thai food you have to come here.

Had a lovely lunch in Zest the other day. Although this was spoilt when we got the bill and was informed quite rudely by the waitress that there is no 10% discount for Sugarvine readers. (despite the Sugarvine website quite clearly stating that there is a 10% discount of the total bill at both Portofino and Zest.) Will make me think twice about both dining in Zest and using the Sugarvine offers section again.

just had my first visit to mimmos tonight. Had a great meal. Had my grandson with me and they were great with him . you can be sure i will be going again

This is one of the best restaurants in Lytham.Whilst it was extremely busy this did not jeopardise the service and quality of the food.The food was first class which reflected the popularity of the venue.We do not live locally so visits are not as frequent as we would like.This place would stand proudly next to any renowned major city restaurant. Keep up the good work-hope to re visit in a few weeks.

The area put me off ,but when you step inside you forget where you are and its so clean and fresh. The food is out of this world, i love Greek food. I had geros, salad, hummus and we shared the pitta bread. And i am going to tell everybody i know to go. You can also get food to go, frozen so you defrost it when you want which is a great idea

this is a top class Indian restaurant, having tried numerous others as far as Blackburn, plus having built the new extension i can assure anyone that the kitchen was always immaculate and the staff polite and welcoming, i would definitely recommend trying this restaurant, also if you are unsure what to try then the staff will always help / recommend a suitable choice. enjoy

been going to mammas since my first date 18 years ago is my favourite to dine food great ambiance really good food divine waiters very pleasant too really good value for money expect a little wait on a Saturday night but hey could think of worst places to be than looking at gorgeous Italian waiter .ENJOY

We've had several family parties there and visited the Villa for meals and put up family and friends over the last few years. So we were rather sad at our last visit earlier this year to find that the menu did not live up to expectations - the quantities had been severely pared back. That's a pity because we enjoyed what food we had. It's a great mistake to cut the portions in order to keep the price down. The Villa has always been a better than average experience - they shouldn't undermine their previous well-justified good reputation in this way. By the way, I wrote to the Villa but did not receive a reply. NB We did not stay - just a Sunday lunch with our family from Australia taken there specially for a good experience.