Reviews in Fylde Coast and Blackpool

Went here for my wife's birthday and was not dissapointed, great venue, the two ladies who served us for our afternoon tea were fabulous, very friendly and explained all of our sandwiches and desserts. You can order your tea choice and have as many refills as necessary, highly recommended and great day out, remember to also do the hall tour if you have enough time.

What an absolutely wonderful afternoon tea, superb service, nothing too much trouble for the lovely lady's serving us. The food is so delicious , from the finger sandwiches to the scrumptious sweets(trifles, lemon tarts, carrot cake, followed by mouth watering hot scones with jam and clotted cream,also lots of tea or coffee. What a fantastic birthday gift from my lovely friends.

Errmm yeah, was ok, food was ok, made to wait in what can only be described as a conservatory, felt, awkward and rushed to select food, service was average. The pricing isnt bad at all but then the food standard justifies the pricing. I would go back again if invited to it but wont go back as its pretty standard, no atmosphere, we were sat in line of an ac unit that was blowing cold air. It will be the best place to some people and to others its shocking. Just be aware the food is standard, freezer chips, freezer chicken. Just honesty, i know as i work in the industry. People saying its excellent are from blackpool so what do expect.

Booked a table, but after ordering drinks we talked to the waiter about dealing with a nut allergy and were told point blank that the kitchen would not make ANY accommodations...so rather than possibly dying we left!

Unfortunately found gristle/bone in a chicken sandwich, waited ages to order an alternative, waited ages for it to arrive. The staff seemed to completely avoid us as I was trying to catch their eye to let them know as I'd finished my lunch we would like to just pay and leave. No apology, no acknowledgement, no customer service and poor quality food for the prices charged.

Lovely meal. Thank you

Food superb, but service disjointed and lacked rapport

Really enjoyable experience

Absolutely recommend this experience. Attentive staff, scones warm when ready to eat. Refills of tea or coffee. Made diabetic tea for husband. All food homemade and very fresh.

We are a group of 10 friends who go out on a regular basis for a meal together. Waitress was friendly and helpful. On the whole the food was very good. Plenty to choose from on the menu. Only niggle was length of time it took before we were served and 1 meal was a little delayed however I understand that on that night they were a chef short and we were a larger party. Would recommend and would go again all be it as a 2 or party of 4. Others in the group said the same. I would say give them a go.

I have eaten here now three times and it has always been good but the other day was superb. The cheese pie was like nothing I had had before and I would like a lesson in cooking vegetables from your chef. They were beautiful. Mum loved her salad and my son is always wary of ordering pizza because sometimes it can be 8 inches! He needn't have worried, it was huge and delicious. A couple of points taken off for atmosphere as it is very loud in there with no soft furnishings to absorb noise and so conversation was difficult.

We enjoyed our afternoon tea at Lytham Hall on Wednesday 26th July 2023. We were celebrating our Golden Wedding anniversary with our two granddaughters. The staff food and the venue was just perfect. We would thoroughly recommend Lytham Hall and will definitely be going again. Thank you so much. The McDonnell Family

Great food and great service. Have had takeaway from here before which was excellent but ate in the other night and as good. Service was friendly and very good without overdoing it. Only slight negative was it was a bit chilly in there that evening (wet and rainy night) and could have done with the heating on.

Really spoilt for choice, although we both eventually ordered from the Set Menu. Our meals arrived promptly and both starter and main were lovely. Very good service for our very friendly waitress. Just the right measure of attention, great value, a smashing start to our evening, we will certainly come again .

I organised a trip around the house followed by afternoon tea on Sunday 23rd July. Apart from appalling weather the afternoon was a resounding success. All 20 ladies thoroughly enjoyed Thomas and Sue B'S description of the house and its history and were very grateful to have such a wonderful afternoon tea. Dietary requirements were catered for and we all had an endless supply of beverages. The food was delicious and was described by one lady as the best afternoon tea she had ever had! I can second that. The waitresses were so accommodating, welcoming and friendly, nothing was too much trouble. Don't change what you are doing as it's excellent! Thank you very much, we hope to see you again soon.

We are 3 fifty somethings who arrived at the restaurant on the afternoon of Saturday 22nd July. We were looking forward to a lovely meal in pleasant surroundings which had been previous experiences for all of us. Sadly, Saturday was to be completely the opposite and ended with us walking out. As we were early for our table we asked if we could sit in the bar area and have a drink. We were deliberating over a specific wine when the owner came over to ask if we were ready to order. One of my friends turned to ask if we were happy with our choice. The owner interrupted saying just yes or no. My friend tried to explain but the man just walked away and went back behind the bar. She made several attempts to apologise and stated we did not mean to offend at which point he made a comment that we were obviously brought up differently. At this juncture all 3 of us were incredulous and once again my friend tried to resolve the issue. The owner was totally dismissive and walked away. By now the atmosphere was extremely uncomfortable and people seated in the restaurant had started to look over. It was at this point we decided to leave. On our way out we tried to speak with the owner’s son whose only words were ‘I know!’ The whole experience was humiliating, unnecessary and a blatant disregard for customer service whatever their gender, race or colour.

Amazing food and lovely atmosphere

Another lovely evening at Italio. Well done, Nino!