Reviews in Garstang

SORRY TO SAY THIS BUT WE HAVE BEEN USING THE GARSTANG RESTAURANT SINCE IT FIRST OPENED. ON SUNDAY 23 AUGUST THE FOOD WAS TERRIBLE NO TASTE TO THE FISH THE CHIPS LOOKED AND TASTED LIKE THEY HAD BEEN RE-FRIED. WHEN I COMPLAINED WE WERE GIVEN ANOTHER PLATE OF SO CALLED FRESH CHIPS THESE WERE EQUALLY AS BAD. WHEN I WAS THEN TOLD BY THE LADY SERVING THAT THE FAT NEEDED CHANGING BUT I WAS STILL CHARGED THE FULL AMOUNT £17-50, SOMETHING NEEDS TO CHANGE WITH THE QUALITY AND THE ATITUDE. ALSO PORTION SIZES HAVE SHRUNK DRAMATICALLY. R HOLLMAN

We have dined many times individually but also in a 'fellowship' group. We have NEVER been disappointed the food is consistently of excellent quality and the value is the best around.

Love eating here, as pubs used to be and should be. Great location in the centre of Garstang. Hope it doesn't change.

Not the best fish and chips by far! Chips extremely soggy and fish was raw in the middle. Too late to complain by the time we got home as they had closed. I would highly recommend Garstang fish and chips Further up Much fresher and tastier!

The food used to be lovely but whether it is a change of chef or something, I don't know but after giving several chances, I certainly will not be returning. This latest meal was inedible. The fish was black and so rubbery it could bounce and the chips were literally rotten with eyes. They were also not interested in why the meal was uneaten. Thankfully the chippy in Garstang is excellent, so my custom will be taken there.

22 of us came for a delicious meal on Monday it was served up very hot. Waitresses looked after us well and we were very happy with all the experience. Thank you.

Just got back from the Grapes, called as an off chance on a Sunday, car park had a few cars on but the place was nearly empty. It was a cold day, and there heating wasn't up to much, but the food was very good, Steak was a bit stringy, bery nice chicken and beef burger and the beer, hand-pumps was Worsthorne Real ales. Both well kept. Needs a bit bore athmosphere and a bit warmer, but l would go again.

On Thursday 23rd. Nov. four adults booked a table at your establishment, we were offered "small portions" as we were not too hungry. On receiving the bill we were informed that "small portions" meant a reduced cost of only 10% we questioned this and were told that this was company policy!! We have no complaints about your staff or food quality, however we shall not be visiting the NEW HOLLY again as this is the second time that we have had reason to complain and Garstang has better dining opportunities to offer. Derek Masters

I went to Owd Nell's today with two friends, celebrating a friends birthday. We all had a lovely meal and drinks, the service was very good with friendly polite staff. We are looking at having our works Christmas party there this year.

This cafe has delicious home cooked food, friendly staff and very reasonable prices. Freshly made filter coffee is £1 to take out -beat that Costa.

This restaurant pub serves Foie Gras so I will not be patronising them again. Have they no idea of the cruelty involved in producing Foie Gras????

My wife and I had been at a garden centre and decided to have a late Saturday lunch. We might ordinarily have gone to the Punchbowl but decided to try the Horns Inn as we hadn't been for years. What a mistake! The staff had suspended the normal Saturday lunch menu and had a shorter but far more expensive menu from which to choose - not for what we wanted but I guess as there was a festival going on in the village they had seen the chance to make a few pounds extra by getting additional punters to buy into a menu different from that advertised on the website. Nothing went well, my wife's risotto was heavy and accompanied by what looked like slabs of Tesco Value garlic bread and which tasted like cardboard. The taste of my sausage and mash was OK but it was just a taste as portions were awful and not even enlivened by a vegetable. Paying over the top for substandard fare isn't the way forward. However, I certainly won't be going back there so problem solved. Oh! When staff training comes around ensure that you don't only tell your staff to ask if the meal is alright on a regular basis but tell them that they should actually want to hear the answer and when they do hear that people haven't had a great dining experience to do something more constructive than 'Oh, sorry to hear that!'

What a fantastic spot Owd Nells' / Guys Thatched Tavern is on a sunny day. Just by the canal with a big outside seating area. " restaurants to choose from as well as lots of quality real ale. Very easy to get too just off the A6 near Garstang.

After a lovely weekend away with my friend we stopped on the way home for our evening meal , as it had been some time since my last visit I was excited to see the new refurbishments.The decor 'Beautiful and inspiring, with gentle, calming music and atmosphere, Food disappointingly and embarrassingly terrible....with high expectations reflected in prices I didn't know where to look when my friends 12oz Gammon steak with trimmings arrived ! Pinapple- tinned, Egg-uncooked, Chips-Scrag ends all of different colours which tells you only one thing ! there's none left !! Peas-frozen, portion sized in a butter dish ! Gammon- Fatty and tough.I brought my concerns to the young, student type waitress who simply said 'sorry' who then sent another waitress to tell us that she was replacing the chips with a large portion of skinny fries, as predicted ! they had RUN......out of CHIPS !!!! to our disbelief when the new offering arrived they had simply taken half of the scrag end away and placed a Few !!!! skinny chips on top !!!!!OMG !!!! Thankfully my prawn cocktail was simply just OK , but then again where can this go wrong !!!P.S Dont have the onion rings-oozing grease !Sorry 'Horns Inn' you've a long way to go !!

Two return visits for a birthday celebration and a mid-week treat proved this restaurant is continuously top class. Excellent, plentiful food, beautiful decor and fab staff. Thank you Neal for excellent service on every visit. Can't recommend you highly enough and ooking forwrad to our next visit already.

Being regulars at the Pantry we are always assured of a warm welcome and a good cup of coffee, with the best egg and bacon butty around Garstang.

Thank you Alison for your reply. Time has passed, and I think your post shows that the day my family visited was an "off day". Please note that my daughter and family have returned and enjoyed their visit.You obviously do care, and care deeply, so keep up your good work, and thanks again for taking so much notice of one bad day a time ago..

Hi Corvus,Thanks for taking the time to post your review. Firstly please accept my apologies for the long delay in my reply, but I have only just become aware of your post and although I appreciate some time has passed, I still felt it was important to come back to you. Secondly please also accept my apologies for the disappointment and upset this matter caused you.I would love to be able to investigate this matter further and have sent you a follow up email via the team at Sugarvine and look forward to hearing from you soon.Thanks again for taking the time to review our attraction as it is only by receiving feedback that we are able to improve our business. Kind regards, Alison Pye, General Manager.