I've never been and was excited to come up from London to go and visit what is meant to be a good steak house. We arrived to an empty restaurant, slightly grotty with second hand menus, dirty decor and not the most attentive staff. There were three of us and we decided to order two of their biggest steaks between three of us, 6-7ibs worth of red meat. We were informed that we could not do this and that we had to order a steak per person. Not so accommodating for a quiet restaurant in the middle of a credit crisis. We ended up leaving and going to a place close by, The Waterside Inn where the steaks were half the price And excellent. Go to snooks if you want ripped off by staff that don't realise the importance of exceeding expectations. If you're thinking of going to Snooks, don't, try The Waterside Inn, the staff were 100% more attentive and accommodating. Snooks, you should know that business is hard for everyone and you should never let people walk out your restaurant because you have 'laws' or rules. If someone is not satisfied with something there is more chance of them sharing the bad experience than if they have a good experience. I will NEVER visit your restaurant again, your loss as my friend just booked a table of 20 for Xmas where the booking should have gone to you.
SJ @ Snooks – Glasgow