Me and my wife booked the outdoor pod and afternoon tea 6 years after we got married at mere court hotel, it was a special treat for our anniversary. Unfortunately after paying £20 extra for the pod we got there and the pod was sealed shut with the heater on in the sun, it was about 100c inside, our afternoon tea dried out within a out 5 mins, we had to ask for water because of how hot it was, which wasn't offered. We could t finish the food because the heat was making us feel sick, it ruined our anniversary and soured our past wedding venue sadly, we had to leave early because the heat made us feel so I'll I just need you to know, if someone books your mouldy never cleaned pod, can you at least try and apply customer service to the experience, clean the pod, open the windows and doors, maybe even air it out, it was sealed shut. Also the staff didn't seem to even realise we had booked afternoon tea, everyone seemed as if they didn't want to be there. It's just really upsetting, we loved mere court we had the happiest day of our life there and now I'm not sure we ever want to go back. Please sort it out please bring back the customer service The scones were fantastic, wish I could've enjoyed the cream without it turning into a puddle of single cream.
Mere Court Restaurant – Knutsford