Reviews in Lancashire

Food was cold even after sending back to the kitchen. Chips covered in too much sauce. Restaurant was extremely cold and waited over an hour for our food.

Booked for tonight with friends. Service was poor, waiting for drinks. Was extremely cold, no heating. Food came and because it was cold in the restaurant, food was cold quickly. Staff seemed to be under pressure., but they were polite and seemed to be trying their best. Was really disappointed. For a first impression for our friends, we can’t say they would return. There was no heating on which is not good when we had to leave and go elsewhere for a warmer atmosphere.

Booking was simple enough. Easily accessible for myself as I have limited mobility. Easy to find and plenty of parking. Starters, Mains and Desserts were all PERFECT!! Fab Dining experience and the venue was lovely and intimate! Not too small that you’re sat on the next tables knee but not too big that it’s echoing and loud. Visit time: Friday 630pm. Starters: Crispy Beef, Garlic Bread with Cheese and Bruschetta. Mains: Tortellini Alfredo and Calzone. Dessert: Tiramisu and Sticky Toffee Pudding Service was quick and the staff were lovely. Will be back next week!

What can I say, apart from brilliant service and gorgeous food once again..Never fails to amaze. Visited a few times and never been disappointed. Lovely food,staff and atmosphere. One of my favourite places to eat !!!

Feel that we are always very well looked after. The food is always exceptional.

Enjoyed a lovely breakfast , food fresh well cooked and well presented. Staff so friendly and helpful. Excellent service. Already booked to go again. Well done

Great breakfast, nice atmosphere it was busy but service was very good and there wait for food certainly didn't feel too long. I would recommend booking a table as walk ins may have to wait to be unable to get a table.

Unfortunately our visit wasn't the best this time. It was absolutely freezing cold (we weren't near the door). We did wait longer for our main as well which left us feeling a little uncomfortable due to us being so cold and having to put our coats on. Something was said about the boiler but not convinced this was an issue. Very disappointed.

Visited Tom’s for first time on Friday evening, just wish we’d found this place sooner! Everything we ordered was absolutely delicious, service friendly and efficient. Will certainly be returning.

Yet another delightful lunch served with efficiency and a smile! I had the fishcakes and my friend the chicken in panko crumbs followed by the amazing parkin and rhubarb dessert, all washed down with excellent wine in a lovely setting. I'll be back!

Wonderful place, excellent food and service.

Super meal with great service.

Don’t go if you’re in a hurry! We had an hour and a half to spare before a show, told them that when we arrived, and still had to cancel our mains to make it in time! An hour for a few popadoms to arrive :-/ Loads of staff but utter chaos … I reckon the lovely man who used to be in charge would be horrified by what the place has become! Sadly won’t be going back.

Table booked in advance and good job as the place was rammed and it was only 6.30pm albeit a Saturday. Shown to table by friendly waitress, asked if we were ready to order about 5 minutes later, was brought complimentary bread and dips which was very nice but our meal followed quite quickly, maybe could have been a bit more time in-between. I ordered the Iskender and honestly couldn't fault it, tasted amazing and plenty of it. Restaurant was a little chilly to be honest, we were sat downstairs at the back away from the door next to a radiator that was on low and still felt a bit cold. Overall great restaurant and would definitely visit again.

Lovely meal, great to see a busy place, unfortunately we thought the service suffered because of large tables,also we had a table for two near the front door,every time the door opened bad draft,still we think you are a lovely establishment, thanks

Lovely setting let down by very poor service. Our drinks didn't arrive for over half an hour after ordering them. The food took well over an hour and when arrived was very basic. The chicken stack sounded nice but looked very sad, as If it was being rationed to last the weekend. The second drinks order took another 25 minutes. Waitress apologies and said the bar only had one person. Not great for a Saturday night. Might have been a one off bad night but we won't go back.

We will only be back in the summer. You really do need to get your heating sorted. Moved tables bit it was freezing everywhere in the restaurant . Shame as food is usually very good but the rice last night was only look warm.

Great atmosphere as soon as you walk in,food is lovely.