Reviews in Lancaster

Fab food & service. The staff were excellent and couldn't be more helpful. 100% go again

I found it hard to believe that every member of staff could be exempt from wearing a mask to prevent the spread of COVID which spoiled what would have been a nice day visiting our grandson at uni.

Went for Sunday lunch, both excellent meal and excellent service. The staff were very helpful too, 10/10.

Food was excellent. Service was great. really lovely staff all friendly polite and helpful. Speed of service was good and staff were very accommodating as we were late and held our table for us which we had for 2 and a half hours which was great. Felt like we had time and space to really enjoy the experience. Good old Waterwitch. Always a favourite with us on a nice day.

I don’t really care what your food tastes like. I booked a meal and found out shortly before we were due to arrive that you didn’t serve alcohol. This wasn’t at all made clear on your website. I cancelled soon after because I will not allow people and their religion to dictate what I can and cannot do. You don’t deserve my custom or money. If you want to take your religious beliefs into you business then make it absolutely clear you are doing that.

Booked a meal for 2 at this restaurant,I found the staff to be very helpful.The food was excellentand good value for money.The only slight criticism was it could have done with some background indian music to set the ambiance.......but overall enjoyed it and would seriously think about going again.....highly recomend

Fabulous food and service was first class. We will definitely be making Sultan of Lancaster our number one choice for Indian food in the area.

We found all the members of staff very pleasant and attentive ,food was nice we ordered a sharing board and my husband was impressed with the real ales .

Brilliant- great day, great prices and great service. Thanks

Lovely meal again @ the lodge. Great service too.

Always visit when we come up to our caravan at Crook O'Lune. Food always good, it is a nice atmosphere. Staff are very obliging, and, most of all, there are a lot of Gluten Free options, more than you might expect. So, here's to the next time....

Very nice meal last night. Our mix of adults and children were all made to feel welcome and there was plenty of choice for us and the kids. I had to try the intriguingly named Hanging Kebab - when it came it looked spectacular and was delicious! (Tandoori chicken). Our servers were all polite and attentive - thank you to them and the chef for a memorable family occasion. David

Sadly, our experience of The Lodge was disappointing. We booked a table for 3 at 6pm on Tuesday 1st June. When we arrived, there was no directions at the garden opening to suggest if we needed to wait to be seated or enter the bar area to check in. A couple of members of staff were servicing, noticed us- but didn't offer any greeting or assistance. They didn't appear to be that busy but we could only see what was going on outside. We went to the bar after deciding to go for it. Upon checking in, we were offered a table inside or outside. We wanted to be outside so we were just told to sit wherever and not shown to a table. A server offered us the menu moments after we sat down in the beer Garden, and took a drinks order. These came to us within 5 minutes whilst we waited for our friend to arrive. Once our other guest arrived, the server came to take our food order. Our food arrived within 20 minutes. The food was good, however given the prices being that matching a city centre restaurant prices and we felt the portion size of meat on the Ploughman's platter was quite poor, it wasn't great value for money. We had a brief table check and a drinks order taken during. After finishing our meal, we waited, and waiting expecting for a server to come and clear the table. However, after 25 minutes of waiting, we went inside to advise that we have finish and wished to see the desert menu. After another 25 minutes, we decided to take our empty glasses to the bar ourselves and advise again, that we had finished and we wanted more drinks and deserts. Moments after, a server came to our table with a desert ment which was pretty thrown onto the table and the table cleared. Another server came over to take our desert order and exclaimed "Sorry for the bad service." We had desert delivered within 10 minutes. At this point it was 8pm. At this point we also asked for the bill. The deserts were lovely and we really enjoyed them. After the bill was issues, we expected someone to come out and table check and pay- but this didn't happen, so we went into the bar again to pay the bill. Everyone working seems reallypeeved off and not really happy to be there in our opinion.

Last minute booking for 6 people which was simple to do on website. Made welcome on arrival and shown straight to table which felt safe during covid times. Attentive service and great menu choices. Meal was excellent as well. In all a good experience and would definitely go again

Decent food, great service and beautiful setting. This was the first time we'd been able to eat out with our son since he moved to Lancaster for uni. We couldn't have picked a more perfect place. Highly recommend!