Food is absolutely fantastic but the service is shocking! We arrived on time to see a very full restaurant. The lady comes and asks if I have a booking which I said yes she then looked extremely panicked (baring in mind we had the table booked for over a month!). Can then see the lady asking people if they would move to the bar or how long they are going to be before they leave which is appalling. A family then agreed to move which then made us feel awful! After that we kept having to ask for service there was no checking if we need anything. The food took a ridiculous amount of time to come out look like they was prioritising the take outs over the table service. Our sides came out 20 minutes before our mains we were that hungry we had to eat them as starters. Then 3 mains came out and we had to ask where the 4th was 10 minutes later a further 10 minutes the 4th one came out 20 minutes after the first 3! So had clearly forgotten ! Your kitchen clearly cannot cope with the amount of orders they are taking. Like I said at the start the food was unbelievable so good we could not fault it but the service. The lady did knock us 10% off which I had to ask for as we was that shocked at the terrible service but 10% didn’t really warrant the bad experience.
Fuji Hiro – Leeds City Centre