Hi, I have visited the Panoramic several times and have never had any problems. My Fiance worked there as a Chef from September 2009 until Mid March 2010, and although it was long hours with little financial reward, he learnt a great deal and knew that it would look impressive on his CV. At the start of March, I asked my Fiance to book a table for me and 5 girl friends (who were visiting from the Isle of Man, Scotland and Manchester) for a drink on 20th March. My fiance was not included. As no telephone confirmation had been received by either myself or my fiance, I rang the restaurant on the morning of 20th to confirm. The receptionist confirmed the booking for 5pm. Upon arrival, I was told by the receptionist that I would not be allowed to enter the restaurant. The front of house manager then came to reception and explained that since my fiance had ceased employment there, neither of us will be allowed to enter in there ever again! I explained that I had friends who had requested to go there for the view and all we wanted was a drink in the bar. Again he re-iterated that he and the chef had reached a decision and that was final. My friends were horrified and again asked for an explanation. Not wanting to cause any further fuss, I left with my friends. There are many things I could say about what happens in that kitchen, and I just want the public to be aware of the attitudes of the staff. They didn't even have the decency to tell me when I called to confirm the booking on the morning. I think I can sum it up by saying reputational damage is hard to rebuild, and I will never again recommend this restaurant to anyone.