Firstly I want to mention the food is outstanding and the way they maintain the building is impeccable. But I'm so fed up with the snotty and arrogant female staff members! Every time I've been in they are really rude stand behind the bar gossiping and only when they've finished their conversations do they serve you albeit a sense customers are putting them out! The age of these girls really reflects on the behaviour they portray towards customers! Also if they make a mistake they blame the customer. Fundamentally I love so many things about the Doverdale but staff training is a must. Let me be clear most of the male staff are amazing and some of the female but customer service skills need working on! No one wants to feel intimidated when ordering food and drinks.
Dovedale Towers – Mossley Hill