Reviews in Liverpool and Merseyside

0/10! Absolutely awful! We went on a groupon offer that included a starter, 'Hot Rock Buddy System' and a drink each. When we arrived we were ignored for about 15 minutes before someone decided to show us to our table, our original table wasn't ready so they sat us next to the bar on a table with a wipe clean plastic table cloth. We then ordered our food and had to wait at least 45 minutes for the starter to come, when it did come it was nothing to write home about at all. Then we waited a further 45 minutes for out Hot Rock to come. I had to complain about the portion sizes as soon as it came, there were three of us and they had brought a tiny bowl of chips, a tiny bowl of salad, 2 small pieces of chicken, 2 small pieces of what they called fillet steak (more like stewing steak) a few prawns and 2 asparagus spears! They brought a bit more food, but I still thought it was a bit short. This is advertised at being 440 degrees. it wasn't even hot enough to cook the prawns! We sat looking at the food waiting for it to cook and it never did. So once again I had to complain. They offered us any meal off the a la carte menu, so we all chose and expected the food to come quickly seeing as we'd been messed about. We waited another 30 minutes and after the food still hadn't arrived we paid for our drinks and left. The people on the table next to us didn't even get given a Hot Rock, they we're just told to choose something else off the menu. As we we're leaving they gave us our vouchers back to go back free of charge but we won't be returning. We travelled over an hour to try it out and was very disapointed. The restaurant wasn't too clean either and they had a child running around in the kitchen. Stay away.

Fab place to grab a bite! Lovely owners friendly waitress' fresh food every day with a specials menu that's different each time I've visited! Will return again and again. i particularly love the jackets, fishcakes and their milkshakes are a must!!

First visit to Kerala Kitchen, definitely not the last. Fantastic food, very different from the usual Indian, delicious!! Can't wait for next visit. Prices very reasonable and service excellent.

WOW! THIS REALLY IS A GREAT PLACE. SET IN BEAUTIFUL SURROUNDINGS. LOTS ON THE MENU. MY FAVOURITE IS THE HOME BAKED MINCED BEEF N ONION PIE. BRINGS BACK MEMORIES . ALSO FRIENDLY AND CLEAN RIGHTLY DESERVES IT'S 5 STARS FROM THE HEALTH, WHICH IS PROUDLY ON THE DOOR. WELL DONE SETTLE FAMILY

What happened to GBK? Went the other night, was a menu change so no puy lentil burgers which was disappointing but the staff attitude was poor. Waitress who greeted us and showed to the table was friendly enough, few people in there (not usual) ordered halloumi, ok didn't have any but we didn't need a curt - no- from the guy. Said thank you and left - £40 worth of menu ordering gone

Cafe rouge does it again! Fitted in a meal before a cinema visit and the food was beautiful and the staff fantastic, friendly, respectful, just the right amount of attention. Both vegetarian meals were fantastic, so fresh and tasty. My friend had a twice baked souffle with cheese in which was a tad rich for me due to my low cheese tolerance but I agreed on having the compulsory tasting session with her, so light and perfectly cooked. My blanquette was delicate and full of fresh, perfectly cooked vegetables and the side salad was garden fresh. The large glass of house rose as recommended was just right. No popcorn and large drink for us after. 10/10 to you

We have been going to the Palace for over ten years and have had wonderful food every time. The staff are wonderful, not too attentive and always make a fuss of our son.

Had a lovely evening. Great food.

All though the food was good I wont be returning to Paul's Place because of the added supplements to each course we ordered. Thinking back we should have questioned it I have since been advised I would have been within my fight to refuse to pay it.

Went to Eastzeast on 21 Jan 2012 food is beautiful but the waiting service is poor for a top class restaurant waiters don't seem to know who is doing what wanted 25 mins at least for each round of drinks we ordered if this problem is sorted no complaints maybe the restaurant is catering for to many people

This is a good restaurant, especially if you like steaks! it was the best steak i have eaten in a long time. Well worth the money, and a nice red wine to accompany. My girlfriend has fish which she said was really good, The staff were really friendly, the didn't have a problem with us moving seats (I wanted to sit by the door, as I am a smoker!) It was lively there, so we stayed for a few drinks afterwards too.

We ate lunch there recently as a party of 5. Booked at short notice and even though restaurant was nearly full they didn't seem flustered and spent time discussing the menu with us. Good ambience. I had game pie with really light pastry and generous filling. Homemade chips good too!

....What a disapointment - such poor customer service from the restaurant manager when we visited the Hub on Tuesday 17 January 2012 (at 7pm). Serving staff were polite, friendly and efficient. Ordered 2 x fish and chips main course - which were excellent. Also ordered 1 Margarita pizza which arrived with the tomato topping looking dried out and just pasted on. My daughter was reluctant to complain (to avoid embarrassment) when the waiter checked if we were OK, but within a couple of minutes gave up attempts - with hardly any eaten. The manager duly attended and I politely explained the problem - his response.......she's already consumed over half (which she hadn't), and he only offered a half pizza replacement (would this represent half a steak/chicken for meat eaters?). His poor customer skills and attitude left us no option to leave as soon as we had finished our main courses - he also charged for half a pizza, and successfully managed to now lose us and our friends as customers. We won't be recommending or going back in the near future.

Indian food at it;s best. We visited Mayur last night, after I had seen the Early Evening offer on their website. The food were excellent, especially their peshawari naan. You can actually see them cooking the food in the tandoor oven. Thanks to Mayur for the the lovely night, and ps and excellent choice by my better half.

Lovely food and great service, Will be going back Would recommend to any curry lover

went on Saturday late afternoon 14/01/2012, the food was lovely and all the staff we came in contact with were very friendly. only downside was the glass of red wine i had, i couldn't finish it, just didn't taste right, they should look at their wine choice, maybe i should of had a cocktail as i think they concentrate on these as the list looked fantastic.

Do you have a room for private parties? I am looking for a room for about 20 - 30 people for Monday March 12th. I need to know the cost of the room and the price of meals or if you do a buffet, and the cost for that. Thanks, Teresa Jeffus

This restaurant is AWFUL, THE WORST EXPERIENCE I HAVE EVER HAD. STAY AWAY. I went on a Saturday night with 6 other people. We decided on the all you could eat menu. The waiter was the rudest man on the planet. Even tho we were all paying £13 each for our meal, we were only allowed to order 4 starters for 6 people, even if there were 10 people you would only be allowed to order 4 starters on the first round of ordering. When we explained that we had one veggie and one person didn't like what the other 4 had ordered, we were told we had to share the 4 and he didn't see what the problem was and began huffing and puffing as if we were being unreasonable. He couldn't care less that the problem was that 2 people had to sit there with nothing to eat and wait for everyone else to finish (which took over an hour) before they could order what they wanted in the second round of ordering. It was pathetic and beyond belief. When they finally did bring a veggie starter, it was one battered mushroom and one tiny spring roll. I then got a tiny bowl of noodles for a main. Then they seem to bring the bill and clear the table before you can order anything else. I was basically given NOTHING to eat on a supposed all you can eat buffet deal and left starving. AVOID AVOID AVOID.