Firstly, The food was cold when it finally arrived at 11pm, having been seated for two hours. They had a complete disregard for any allergies as one of my colleagues has wheat allergy and was given pasta, despite explaining this to them. The pasta was taken away and a single carrot was returned in its place. After waiting so long for the food it was poor in standard and not what you would expect for £29.95 per head. Our main concern was the amount of people that were crammed into the venue, despite being told a maximum of 90 people there was a lot more than that, 70 people dining on the main seating and then 70 waiting to dine, added to which the amount of people who were just at the bar. Having spoken to other people this was the main course of concern for everyone – I have reported this problem to the fire service, because upon entering were advised by the hostess to take an alternative route to get into the venue because of the amount of people at the bar, which causes concern of how you would get out?I personally would never visit this venue again, because when speaking to the manager on the evening he did offer any explanation or way of resolving this situation. It was awful and a lady fell downstairs due to traffic on those stairs. Avoid this place for your safety.
St John Restaurant at the Sir Thomas Hotel – Liverpool City Centre