This is the 2nd time iv post on this website regarding que pasa cantina. The 1st was a 10 out of 10 review however I'm sad to say I can not say the same again this time. My wife and have been many times and for a long time it was fortnightly night out for us. The 1at time we went we met the manager. A lovely young man who was absolutely outstanding I could not praise him enough. My wife and I were sad to hear that he left in early January as he always recognised us and always made sure we were well looked after and that there was a table for us no matter how busy they were. After he left things seemed to change altho the service was still good and the food was excellent there was something not the same. Slowly we noticed lapses in service and standards a prime example being when a woman in her late 40's early 50's with dark hair sat us took our drinks order. Are drinks took over 20minutes to arrive. After which we had to wait a further 20minutes for a food order to be taken despite telling our server we were ready to order when she brought our drinks over. The woman completely ignored us and walked off. When are food did arrive it was wrong. My wife has an intolerance to sour cream thus we asked for our nachos to be without sour cream. When we raised this with our server she quickly took the nachos away and they were replaced. We didn't think anything of it as mistakes do happen. But we were.shocked to find that my wifes burrito to be covered in sour cream. We raised this with our server who said we hadn't explained my wifes intolerance to sour cream. The food was replaced by which point we felt our night had been marred by the incompetance of our server.nt only did she gt our food wrong bt she kept bringing us drinks we did not order or the wrong drinks. After paying our bill in FULL we decided to leave. On my way out I decide I want to speak to the manager and asked the lad behind the bar who pointed over my shoulder at the woman who had served us. All I can say is what a joke. Will not be returning anytime soon and we now both understand que pasa's decline. What a shame!!
Que Pasa Cantina – Aigburth