Reviews in Liverpool and Merseyside

The second rudest waitress I have ever encountered - but who expected a tip.(Not forthcoming) A pizza you needed a hammer and chisel to breach, slow slow service and a request for a proper wineglass treated as if I was asking for gold plate! I'm going back to Ego! They can cook, they're efficient and the service is so nice I usually give a 15% tip.

The restaurant was at a standard which i believe it should have won awards for its outstanding service and lovely food. The owner of the business should be proud and many thanks to the owner of providing the finest Indian cuisine in Liverpool

Undoubtedly the worst restaurant in the city. Yes, it's cheap, but then people seem to put up with mass-prepared slop when it doesn't cost much. This is wrong. No matter what you pay you should expect good food and good service. Me and my Girlfriend went there, sent both our starters and main course back and left. I had a cold meat salad that looked like it had been in the fridge for several weeks, then Beef Bourginon which was the saltiest thing I had ever tasted.

A Party of twenty four went to Jalons.What a wonderful night for my 60th Birthday.The food excellent,service 100 percent attentive. Music,very entertaining. Thankyou so much for such a memorable night.Nothing too much trouble for staff. Veronica 19/04/2008

For those who know what good food is like,they will appreciate the high quality, high standard that Il Forno possesses. For the people who complain about service being too slow,i suggest you go to McDonalds if you want your meal in front of you within 3 minutes. Il Forno has no competition, it is the competition. Serving the best Italian food in Liverpool is an understatement. You don't win an award branding your restaurant as one of the Top 10 in the U.K for nothing do you?

I had never even heard of this place before last week and now i must have told 50 people about the wonderful food in there. Not only was the food well presented, but the produce i believe is sourced locally and the Chef seems to have a really good eye for quality. Perfect for people who really appreciate good food. I will certainly be back there this month.

Been there 4 times now for lunch and dinner and had excellent food each time. Business lunch is good value.

Took my family to Surfers last sunday afternoon lunch, we were all warmly welcomed to the Restaurant by Jane the owner and promptly given a large comfortable booth for us to all sit in, menu's quickly followed by an offer of drinks while we perused the menu. The menu was substantial exciting and very competitively priced,then the addition of the new exciting " Hot Rock "concept, last time i experienced this was in the states, a hot seasoned slab of black rock which i could timely cook my steak on accompanied by a side order of Chunky Chips and crisp salad, truly brilliant. fantastic idea Jane thank god something new and exciting has arrived at the table. will be back real soon armed with more family and friends, anyone reading this, this is the place to be for a great meal with top service.

we went on a table for my mums 68th birthday, last Saturday, it was great. amazing the way that they managed to serve all 22 of us at the same time! we usually go to the restaurant opposite but after this experience ill never go back there, nicolas was a million times better. the manager was only young but he was extremely good, we were well looked after and he even gave my mum a free bottle of bubbly, and the whole restaurant sang happy birthday to her.had a great night. would recommend nicolas to anyone!

One to avoid if you are veggie. Had lunch there early April. Really unimpressed. Nothing veggie on the main menu. The waitress asked the kitchen - she said it's what they usually do so don't think we just went on the wrong day - and we were told we could have a large portion of the starter salad which she described as being roast veg - turned out to be a bed of leaves, 4 very small sauted carrots and a chopped up beetroot - that's no exaggeration. Really poor and we were charged £8 for it.

One to avoid if you are veggie. Had lunch there early April. Really unimpressed. Nothing veggie on the main menu. The waitress asked the kitchen - she said it's what they usually do so don't think we just went on the wrong day - and we were told we could have a large portion of the starter salad which she described as being roast veg - turned out to be a bed of leaves, 4 very small sauted carrots and a chopped up beetroot - that's no exaggeration. Really poor and we were charged £8 for it.

We went to Maharaja on a Saturday evening having booked a table for 8.45pm. On arrival the restaurant was very full and we were asked to take a seat on the comfy sofas. 20 minutes later we were seated at the table an it then took a further 10 minutes to get our drinks order. We chose and ordered food quickly with 4 out of 5 of us having the banquet at £22.50 per head. The starters arrived about 10 minutes later and everyone enjoyed them thoroughly. It then took a further 45 minutes for main courses to arrive by which time it was 10.30pm and we were at the point of wanting to leave. The food itself was lovely and to a small extent made up for the poor service. The nail in the coffin was that they only served 2 portions of rice for 4 people (who love rice) and it took a further 10 minutes for more to arrive during which time the rest of the food was getting cold. Having finished the main courses eventually, we paid the bill and left without the desserts that were included with the banquet. At this point, the waiter realised we were unhappy and did try to rectify the situation by offering us free drinks but to be honest it was too little to late. In conclusion, delicious food but terribly slow service and poor value for money on the banquet (in comparison to the a la carte menu) which unfortunately ruined the evening! We can only conclude that Gordon Ramsey got a better standard of service than this!!

Going to fly in the face of the other reviews here and say I didn't think it was such a wonderful dining experience. Started with our arrival when we went from not having a table at all and having to wait half an hour (we had booked), to having two. Food was generally a bit underwhelming. Quinoa was far too salty - noticed other people didn't eat theirs either. Egg custard was very heavy - too heavy. Coffee didn't turn up. Bill was ages coming and then wrong - table next to us had a bill problem as well. Noticed no one said 'bye' or got our coats as we left but the tip we left was very quickly picked up. Other aspects of the meal and service were really good but we're still left a bit disappointed because I really wanted to like it.

Since the refurbishment the service in the restaurant has declined rapidly. On a recent visit, my partner and I were made to wait over two hours for our main course to be served as our order had been lost, I spoke to the manager about this matter and was told that it was my fault as I was in a mood!

we visited the manor last night for the first time after hearing many good things about the place. the staff were very pleasant and welcoming, the ambience was excellent with the music coming from the baby grand piano playing in the background. the food was absolutely fantastic, i opted for the scallops for starters and the lamb shank for the main, both dishes were faultless. my girlfriend opted for the asparagus which was a delight. i have to admit that the price was extremely reasonable at 17.95 for two courses and we will definitely be going back very soon.

Wow! Food amazing, service amazing, views amazing! What more can I say! And lunch at £17.00 for three courses it won't break the bank!

Wow! Food amazing, service amazing, views amazing! What more can I say! And lunch at £17.00 for three courses it won't break the bank!

I took my daughter for our evening meal there whilst on holiday in April 2008. This place is absolutely outstanding in every respect; cannot be faulted. The place oozes quality. Food was delicious and very reasonably priced. Service first class. Staff very pleasant and smartly turned out. Everything (including toilets) spotless. Lovely atmosphere. Very highly recommended; a must to visit.