Reviews in Lutterworth

Had a great meal Tues 18/7 steak very tender jacket potato very hot salad fresh and the wine very cold. Excellent staff & very polite it was a very pleasant visit Thank you

Meals were spot on, very good value for money but some staff need to work on their customer service !

Spot on as always

Friendly service, good portions and the steak was cooked to perfection, highly recommended.

I have visited the Man at Arms on quite a few ocassions and the food and customer service has always been of a very good standard. However, I recommended the pub to a friend and visited with them. I was horrified to have been subject to the most horrendous customer service by a young waitress. She was very rude, which meant that our visit was not enjoyable. Although the assistant manager tried his best to accommodate us, our evening had already been off putting. I am not sure that I will return after this.

Considering we've had two lovely meals here, this visit was a total disaster . Sat for an hour before the food arrived....problem being no starter delivered, that got sent back. The starter arrived 15 mins later. Burnt. At this time we decided that enough was enough and left. Staff were clearly having a VERY bad day. No communication with ourselves and clearly between themselves. It wasn't a good atmosphere to spend what was supposed to be a celebration. We were not the first people to complain about the service this evening so there is no doubt a bigger picture. I don't expect this to be passed on to paying diners. I hope whatever issues existed are sorted soon as it's usually great food and service.

Food was ok-ish .Young waitress seemed moody and a bit rude pretty much threw the pudding on our table

Some staff need to work on their customer service !

The place was all Covid safe. All booking times were kept too. Food and service was absolutely fabulous. Waiter very attentive to customers needs.

Excellent as always, never been disappointed

All 4 meals were excellent, very good value for money and the staff were lovely.

I went mid week as a last minute decision. Quickly called ahead to see if there were any tables available and luckily we got a spot. I have the braised beef with mash, green beans and gravy, which was absolutely stunning. I followed this with Apple crumble and custard which finished off the meal perfectly. The staff where friendly and helpful, we didn’t have to wait long for the food and it was all very reasonably priced. I’ve been before and I will continue to go as long as it stays like this.

Was over this way due to work so decided to have a family Sunday lunch excellent value food good and a nice atmosphere

Great meal, and well organised, good portions and friendly staff. :)

We went for meal.last wed staff were very rude they put s opposite another table as people walk outthere were 3 empty table food was sverige

Been going here for years but after last night's food we won't be returning ... steak was off the smell was vile I called the waiter over before he got to our table he was gagging from the smell so how didn't the chef or waiter who brought it out smell it, got a replacement meal sent out wasn't off but the worst cut of meat ever.... just put us all off eating our meals but was refunded for the steak

Good

Excellent service, great food will definitely be back again!