After reading all the recommendations, we went to Red Chili to sample their menu. Arrived at about 6pm, a very encouraging sign is that it is already half full. We didn't have to wait long for our table, but the seating was very cramp to say the least. First impression is that the place is too dark; the seating too cramp; like every other person is sitting on the other's lap. With the new trend swinging towards the light and airy feel; this is a step backward. Personally, we did feel claustrophobic. Because there are a lot of people cramming in a very small space; and with A/C off during the first 30 min, it was very very stuffy indeed. We had to wait at least 20 min for our order to taken. And another 30 min for the food to arrive. After all the waiting, the food finally arrived. But there was one dish missing; as before we have to attract their attention to let them know what had happen. which is about another 10 mins. It was a missed order and we have to wait another 10 mins for it. Generally, the food was on the greasy side, but it was ok. Considering there are 7 to 8 service staff, you must think the service would be great. Not so, absolutely no service to speak of; no one even bother to ask whether our food was all right. All the Staff is moving around very slowly as if they were half asleep. No smile what so ever. But they were laughing and joking in the Bar area !? The place is only half full. Imagine what would it be like if it were full. The Manager seen to be doing all the odd jobs except looking after the customers, which is what he is paid for. Let other staff do these miscellaneous jobs. It is not as though they have not got enough staff. After asking for the bill, we have to wait almost 15 mins for the change after they collect it back. Did they think it was their tips? The food is ok, but the seating is cramp; the whole place claustrophobic; the service unprofessional and unfriendly. All in all, not a very good experience. We would not recommend this restaurant to anyone on this occasion !!
Red Chilli – Manchester City Centre