First time at Kafeneon, could not fault the food or the service. We were sat straightaway and after about 20 mins a group of 4 young men arrived at the table for 4 next to us, a few minutes later a fifth man arrived and sat on the bench seat next to my wife, she had to move along. He wasn’t having any food but drank a spirit from a bottle while we ate. The staff became aware and without us asking they offered us another table, we refused, as soon as the men had finished eating they were given their bill, they paid and left. The staff apologised again and gave us a couple of complimentary drinks. The staff were exceptional and handled the difficult situation professionally. We will definitely be back soon.
KafeNeon – Newcastle City Centre