Booked a table for a group of 7 for 8:15 on the Friday just gone, the table wasn’t ready until just after half past as a table wasn’t organised in time. Food was ordered through our phones the moment we sat down and one of our groups food didn’t go through at all so was told his order would have to go to the back of the queue and was offered a free drink to compensate. Two meals arrived at hour later at 9:30, two more arrived at 9:45 and then the other two meals arrived just after 10:00. I understand Fridays and weekends are busy but majority of the meals were burgers and chips so wasn’t expecting such a long wait, another table was receiving their food not long after our first two meals came out which was clear that all our orders were not going to be arriving together. To top it off one of the group had ordered a coffee and it took 40 mins to arrive after persistent asking. Did feel sorry for the waiting on staff as one of them had took his things and gone home partway through his shift. Apart from the service and experience, the atmosphere in their is good and the food isn’t too bad either, just hope this was a one off!
Wings & Beer Co – Preston