Myself and my daughter visited this cafe in May. I had a Jacket potato and my daughter a panini. the total cost was just under £20. Rather expensive for what you got, My complaint is that there was no variation on the standard beans and cheese for the jacket. I wanted Cheese and coleslaw. I was told I had to pay for extra items if I wanted something not specified on the menu.The standard of the food has fallen since my last visit and the portion sizes have also shrunk. I got about a tablespoon (one small ramekin dish) of cheese with my jacket for which I was charged over £1.50.The salad was mainly lettuce and carrot. I have 3 pieces of corn and one minute cherry tomato. and 2/3 small pieces of cucumberI have emailed Raffles Coffee house twice in May and have not had a reply. The month later I hand delivered a letter which had my emails with it at the end of June and I still have not had a reply. Raffles Coffee House, money is hard to earn, your prices are over expensive for what you get. You ask for feedback on your site, for what reason, just to ignore it???? For an establishment not to be able to have the courtesy to reply to a complaint you are not worth another visit and I rather think that word of mouth by social media is the way forward.Totally dissatisfied and disgusted that you are not able to reply!!!!!!!!!!!!!
Raffles Coffee House – Preston