Possibly the worst service I've ever received - I'm very very upset. I've always sung the praises of the restaurant, although the last few times our visits have been very average. We are a regular at the restaurant however decided to get a takeaway, when I got it home it tasted very different from the usual recipe I therefore rang to ask if they had change the recipe. The man on the phone was extremely rude, raised his voice and talked over me at every opportunity. He said he didn't care if we didn't come back as the restaurant is always full. When he didn't want to listen anymore, he put hold music over me mid-sentence. We have been loyal customers to both the takeaway and restaurant for years and will NEVER return. Very upset and disappointed as I did not deserve to be spoken to in that manner as a paying customer who was polite on the phone and in person. Disgusted and upset.

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Bombay the Indian Brasserie Mapperley

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