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Brambles Bar & Cafe

British • Holmfirth
(01484) 684166 Towngate, Holmfirth, West Yorkshire, HD9 1HA (01484)6…Show
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3 /5
3 /5
3 /5
3 /5
Val
We have been this morning ordrered 2 breakfasts , waited 27 mins for it to arrive bacon (fatty) ,tomato not cooked ,sausages very salty ,egg looked like it had been through a wringer , Menu states 2 slices toast/bread so asked for 2nd slice waitress was outraged she said we have never served 2 slices so pointed it out on menu she said we have never been asked for or given 2 she did bring me another had to ask her for butter to put on toast. There wasnt a lot of customers but lots of staff who were standing about gossipping and talking to Chefs baby .very dissappointing
Janix
Lovely atmosphere, comfortable and friendly staff. Food is good and fairly priced. Evenings at the weekend lively but still chilled. Great coffee too if its just for a mid shop catch up
Wendy Kaye
Ordered four meals.two were requested with tomato sauce, and got tartare sauce, one ordered BLT with grilled tomatoes, got tomatoes but not grilled and I ordered beef with blue cheese, but got a cheese which was definitely was not blue, more like melted cheddar, hey ho!!
Clairet
Shambles at The Brambles!We visited this Gastropub on Saturday, 10 days after it opened. Lovely decor, good atmosphere, food okay, customer service absolutely atrocious.We waited 50 minutes for 3 sandwiches, 2 other tables in our section were served (20 minutes!) before us, and our drinks order was lost for 20 minutes!This would be forgivable if it hadn't been for the appalling attitude of the management. After waiting for 50 minutes my partner asked to speak to the manager and explained the situation. Instead of apologising and offering a solution, the manager (and owner we believe) adopted a confrontational approach and began to argue with us, telling us we'd been told about the wait (we hadn't!) and saying "well what do you want me to do about it?". In the end he grudgingly knocked 10 off the bill, but in no way apologised or made us feel valued.This shortsighted and commercially-suicidal attitude from management has also filtered down to waiting staff, who were either standing around or darting about like frightened rabbits refusing to meet our eyes!It's a shame because the elements are there to make a great eatery for Holmfirth. However after this atrocious example of customer service, this disgruntled foodie will be passing on to friends a very unfavourable review!