Casa Romano

David

I found the food very good for Italian (shame they don't do sunday dinners), the bar is nice.

Manchester555

Please, whatever you do, avoid this place. Everything about the restaurant was terrible. From the mediocre service to the food. I visited this restaurant on the evening of Friday 16 July 2010 with a friend; we were not residents of the hotel. I’d made a reservation the day before and was unable to get the time that I wanted (I have no idea why, because when I arrived, there was only one other table occupied, with two people on it). On entering the restaurant I gave the lady my name and reservation time (she didn’t even bother checking anything; clearly because it was so quiet anyway). The first young waitress was casually dressed (hoodie and slacks). There was no enthusiasm or much friendliness from her. Without even having had a chance to sit down and see the menu, she asked us what we wanted to drink; understandably, I asked for a few moment to chose. Later, she came, took our orders and all seemed fine. I ordered the Moules Mariniere for starters and the rib eye steak, with chips for mains. My friend ordered the warm duck salad and the lamb shank. Whilst we waited, another couple came into the restaurant. The waitress took their order and promptly brought them some bread and olives. About 5 minutes later, the waitress returned and gave me and my friend the same (even though we’d been in there for some time first!). The bread was fine, the olives looked like they were from a tin (small and halved). The starters came and looked average (although the warm duck salad looked the best). I had my mussels (again, average in taste); the mussel meat was very small and nearly a third of the shells were empty. No bowl or plate was given to me, in which I could discard the mussel shells, nor any wet cloth to clean my hands with. I have to say though, that my friend enjoyed the duck salad. About half way through eating the starter, the same waitress walked up to the table that had come in after ours and informed them that they had run out of chips for the steak and whether they wanted to have something else on the menu. I immediately sensed I would be told the same; and right I was. I was asked whether I wanted roast potatoes or mash instead with the steak; I declined both, stating that I would rather prefer the chips and could not understand why it would be so hard to have fresh chips made. The waitress stated that they only had new potatoes left (something, which later turned out not to be the truth). I asked for a few moments whilst I made up my mind about what alternative I wanted. Moments later, another waitress approached the table and asked whether I’d decided on an alternative. I stated that I had not and would require more time; again I asked why the kitchen was unable to make chips. The waitress agreed that it did seem ridiculous and gave me more time to decide on a different option. I have to add that this second waitress was a lot friendlier than the first. When the (2nd) waitress came back, she expressed that she had had some ‘words’ with the chef and was told that as the chips had to be double fried, the chef did not have the time to do this and it could take up to half an hour for this (just ridiculous). I did not understand therefore, whether there were no potatoes to make the chips or the lazy chef could not be bothered (the restaurant, had only 3 tables occupied, totaling 6 people!!!!). Anyway, I ordered the same as my friend and had the lamb shank. When the main eventually arrived, it looked average; a mound of sweet potato mash, with a lamb shank on top, surrounded by gravy and some chopped carrots and one piece of cauliflower on the side (hardly inspirational). My friend asked for freshly ground pepper (as non was on the table) and when the waitress (the original one) brought the big peppermill out, she just plonked it onto the table. Both my friend and I looked at each other with surprise, the fact the waitress didn’t even bother grinding some for us (as you would usually expect). At this point I was so annoyed with this waitress. If the owners of this restaurant are reading this; please either replace this waitress or give her some proper training for Gods sake; and ask her to wear something other than a hoodie top (seriously, it does not create a good impression!). The main was overly salty; the sweet potato mash did not do the lamb any favours and the veg was just ridiculous. The lamb itself was fine (no complaints there). Needless to say, we did not have any desserts or coffee, opting to leave this dire restaurant as soon as possible. I asked for the bill and when it came, the waitress had taken off 10% as a goodwill gesture for not having had the chips for the steak. I think they sensed that I was annoyed. For 2 glasses of wine, a sparkling water, 2 starters and 2 mains, the bill came to just over £40, which was really reasonable (the was with 10% off (£3.50). Sadly, the food and part of the service was not good enough to make for a nice evening and I will not be recommending this place to anyone that I know. I would not usually make any fuss, but in this case, I thought I should share my experience. There are lots of lovely restaurants in Carbis Bay/St. Ives and this is definitely not one of them. The only saving grace, was the second friendly waitress. Maybe it was an off night; maybe the one apathetic waitress had been called into work on her day off; maybe the usual chef had called in sick; or maybe, the management need to pay more attention to the restaurant facilities if they want the public to really live the experience they claim on their website, ‘modern and friendly restaurant offering great food’.

Ian Hogan

My wife and I dined on Saturday 9th May 09 and Wednesday 13th May 2009. The 9th was our first visit since September 08, and I found that Food and service has reached a exceptional Standard with fantastic tasting food, which was a cut above the rest and the freshness shone through with exceptional tastes followed by plate presentation which was as good as what you would expect from a Michelin star Restaurant !. Staff were attentive and accurate,professional and tended to our every need. The same was observed on Wednesday 13th May 09 this time we had two of our friends with us and they described the food as 'outstanding' no problems encountered and yet another excellent evening had by all, Restaurant Decor is modern and the Conservotory is recommended also it has been noted that even with a busy evening with about at least 20 covers staff remained focused throughout and made no errors which all adds to a great dining experience. These comments are true and all thoughts are genuine. We willl continue to eat at this Restaurant, it is worth noting that a fair comment is that the food and experience was better than that of the Porthminster Beach Cafe, I personally thought the food at the Atlantic Waves had a better taste, however this does not take away that the Beach Cafe is a very good Restaurant but the Atlantic Waves had the edge, which all Staff should be proud. Regards MR&MRS HOGAN.

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