In relation to your licensing which says no drinking outside there have been people outside drinking ( photographic evidence to support these claims ) also bouncers on the door may help your cause on a Friday night as I witnessed a fight and argument lasting over 30 mins on the front door spilling on to the street with no interaction from any security or staff!!!!!! I find this quite insulting after the letter you sent to local residents detailing the changes and safety measures you will be implementing. In summary can you please send an email explaining briefly how your plans in the letter are being executed ( which I feel they are not ) RegardsM Watson