We used to love the place but over recent months service has been really awful. Last three visits, we did not find the place as friendly and last time we had takeaway there was a mistake in our order (overpaid) but when I called back, I was told it was all my fault and not even a single word of appreciation of our problem was given. Actually we were expecting just an apology but none was offered. Food was still nice but we are not going back again. What a shame.
Nothappy
Unfortunatly last night's meal for my mother's 70th birthday was a logistical disaster (Saturday 21 Feb 2009 @ 8pm. upstairs). The greeting by the Owner (Manager?) at the front door, preceded by another ladies family, (Joyce? and also there for a birthday party) was an initial good sign of a good night to come, such as we have experienced here in the past, hence our choice for Mum's 70th) but from arriving upstairs , things became progressivley worse,made all the more obvious by the Owner/Managers whole hearted devotion to the other party and diners in the upstairs restaurant.No- one bothered to show us to our table for 6, We ordered 6 drinks prior to ordering, which were then promptly forgotten until reminded despite an apology, a decanter of water took 20 mins to arrive, soup was already slopped into bowls, before a tureen arrived, duck was already shredded, whilst the other party had theirs done in a very demonstrative style, further drinks took forever to arrive.... and on and on. The final insult being the lack of serving of coffee whilst other people nearby were vastly entertained by the fella in charge with countless drinks/coffee/water and ultimately flaming zambukas, whilst we were ignored even coffee After 20 mins of this with taxi's due , we paid the bill and left, feeling extremely dissatisfied and unhappy. What should have been, and was anticipated, as a really good time was ruined by the utter indifference of the senior staff,. The Chinese waitress tried her best and apologised, but the young, inexperienced girl behind the upstairs bar was given no help, despite obviously struggling to cope with the demand and also at the beck and call of her boss. who seemed to be calling all the shots. Our parting glances were of him enjoying a pint of lager and a jolly good laugh with the rest of his customer/mates. We spent almost £180 and had a dismal experience and will never return. The place, despite it's evident popularity(or perhaps because of it) has become too complacent and lacks the urgency and vibrancy of a really good restaurant (ladies had no soap, gents loo mucky, chipped paintwork etc
Russ
Best keep reviews simple
Staff are very polite and on the ball.
Restaurant is clean, nicely laid out.
Food is spot on!
Probably the best your going to get in the Manchester area. I would be shocked if you went away from this place unhappy.
Russ / Fiona & Finlay
Gill & Mike
Still our fave Chinese - we've been going for 6 years now. We're always accommodated even when they are busy & we haven't booked. Staff are friendly as ever - will do your order as you want. Nice rose wine. We're taking a party of 10 there tonight. Cant wait!
Paul
A simply wonderful restaurant. As a first time customer i was very impressed from start to finish. The food was first class, the service was excellent and the Imperial Banquet is serious value for money. I can say with confidence that this is our new favourite restaurant.
Choy Hing Village
We still really enjoy visiting the Choy Hing & never get bored. Thankfully there is now a lovely Chardonnay by the glass. We always ask for a downstairs sitting as the ambience is better in the downstairs restaurant than upstairs. Steve is smashing. Bring back his wife!!
GARY WEEDALL of URMSTON
Alan Alan Alan what a guy. He is so hot. God I wish he was gay...... bonus feature..... the food was also tasty..... hmmmm Alan
Fi
Good food - Good service - Reasonable price - Addictive YES - Visited this place many times never had a bad meal. Only problem Alan needs to change his shirt & tie, pink is not is best colour! Regards Fiona
Sara and Lee
Well it has taken this long to leave a comment but our wedding meal on 9th September 2003 was fantastic well worth it we just ran out of time for the meal before hurrying to the reception. Thank you once again
Russ
Again excellent tucker! ... Not been here for a while so it was a real treat to sample some of the best Chinese food on offer around in the UK! 10/10