Brilliant restaurant,been twice and i must say id recommend this place to any one,its totally modern and stylish.....top marks 10/10.
See_food_eat_it
Me and a large party of friends went to the Copper Pot and we sat down at half 7. After taking 30 minutes for the waiters to take the order and a further 2 hours of getting our meals, we just wanted to go home. The food WAS nice in the end, however what we ordered did not come to the table. There seemed to have been a communication block somewhere, i am thinking from the waiter to the kitchen.
The organisation of a big group of people was somewhat to be desired. I was a waitress throughout my first year at uni. I served over 50 people at once, by myself, and to a high standard to which they gave me a very generous tip. Instead of having 2 bills, they added everything onto one bill, then left us with a calculator to work out what everyone needed to pay.
Furthermore, once we had finally tackled the bill, a further 30 minutes, a waiter (not sure if it was the manager) Sid, would not let us leave until he counted the money. Understandably so. We waited and waited. Whilst we waited for it to be counted, i kindly asked why it took so long for the meal to be served, he ignored my question. I asked again. Once again, ignored. Then a third time, i said "excuse me, can you tell me why it took 2 hours for our meal to be served?", sadly, i got a one word answer. "Busy".
After that, i had to point out that he was being extremely rude to our party. Once i had said that, he insulted us by telling us that we had not put down enough money and we were not to leave until we paid. To which i said, 4 of our party groups had checked the money, and all were saying that it was right.
He did not like this and said that we should go to somewhere where we can afford next time, like McDonalds where the happy meals are £1.99.
I was infuriated and so where the rest of the party. He also threatened to call the police because we were merely asking him questions about the service that night.
Considering that it had taken two hours for our main to come, our party began to get slighty restless and they had to keep themselves occupied by going to the bar and getting a round of drinks in.
I could see that some of the waiters were getting a little aggrivated by the behaviour of some of our party, to which i can understand fully. However, this still doesnt justify the rudeness, the insults or threatening to call the police from the waiter, Sid. ( i have a feeling that he was the manager, which makes this situation a million times worse as the managers are supposed to have an understanding, kind attitude towards the customers).
Appauling night.
If you are a party more than two, be prepared to be insulted about your wealth, or should i say, 'lack of', even if you do have sufficient funds (like our party). Be prepared to be waiting a large amount of time for your food, so dont forget to bring lots of money for the over priced drinks. (£5 for a vodka and orange juice) And finally, do not ask any questions at all. Because we dont really want to spend the night in a cell for asking a question nicely, do we?
Curry Mad
I thought that the Copper Pot was overrated until i went with my son. It was excellent and this restaurant just gets better and better every time i go I LOVE IT.
