Booked in here for our works Christmas meal we were not very happy with the overall event i wrote a letter to them stating all our complaints i got a phone call back from a Michelle at 9.30 in the evening in february she agreed that things could of been done better and i then said that i wanted the apology in wrighting so that i could take it to work for the other girls could read it she promised to sort something out for us and here we are in the middle of March and still Nothing from them i saw her again 2 week ago and she then went on to say that the letter was coming from head office well i must say that we were not happy on the night and we are not happy with the lack of response that we have had from them and i don't think the girls will want to return for another works do poor service lack of service totally disorganised food cold i could go on but i think you can get the idea .

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