The worst restaurant I have ever come across in my life. We was a family of 4 we ordered a paella to share for 2 person along side 6 tapas we had to wait 45 mins for the food. When we received our food the paella was hot as in very spicy and tasted bad. I'm Spanish and know exactly how paellas are meant to taste and this was far from nice (terrible) some tapas were OK again nothing special. They also gave me another paella but this time as tapas one but exactly the same paella hot spicy which tasted rubbish. Spanish omelette had no taste what so ever not to mention a fish dish wasn't even cooked the fish was raw. When it came to paying the bill I could believe the bill it came to £40 we didn't eat anything apart from 4 tapas and we had to pay this amount I couldn't believe my eyes. We then went back to complain as we had been ripped off there's no way we should be paying that much when we havent eaten hardly anything. Neway to cut the long story short we spoke to the chef and he got extremely angry and aggressive with us I could believe this man we said to him that paella too hot/spicy he turned around to say it isn't he put his hand inside the paella picked it with his fingers saying it wasn't hot in front of our faces at the bar not to mention where the customers were all eating. He was extremely bad mannered he didn't listen to us he spoke very rudely and aggressive. I also told him about the raw fish he says its meant to have that texture that's utter rubbish he didn't have the time and probably did it on purpose to annoy us more so, as we complained. I feel this restuarant is a complete joke theres hardly any staff, one waitress one chef and one extra staff running that buisness the chefs italian who clearly doesnt know how to cook its a real disgrace I want to warn anyone who thinks about going to think twice, the foods dreadful service is appauling. I love la tasca that place walks the floor with los amigos and its even less money that place is value for money and customer service is excellent.
Morona
Quite frankly the worse restaurant i have ever been in. Cold once we walked in which should have been a sign. Place empty but terrible service. Food was awful no other word for it, tasted like it had been micro waved. All dishes were poor and the prices were extortionate-£30 per head and i left feeling hungry. Visit at your peril.
Jo
Went here yesterday 7pm and well disappointed! Food was lovely but the waiter totally ruined the experience and ambience of the place. Twice we were brought the wrong dishes and drinks and when we politely said he tutted and stormed off. Id already had a bit of one of the dishes that wasn't ours as i hadn't noticed at first, brought this up and he simply took the dish to another table, one pork rib missing! Disgraceful.. What a shame as this is a lovely restaurant.
K & A
We visited this place about four years ago and it was excellent; hence the return visit on Thursday 8th April 2010. I so wanted to be leaving a positive review but regrettably we were disappointed on this occasion. We booked for 8.30, arrived in good time and were seated immediately. The waiter was very pleasant and I asked him about a particular white wine. He explained that he was new and wasn't sure but could ask. We decided on a white Rioja. Unfortunately we were initially served a red - a simple mistake that was quickly rectified. We ordered various tapas and some plain bread. We were advised that they had run out of bread! We found this somewhat surprising that this could occur at such an early time in the evening. We were not offered an alternative. Had it been my place, I would have raced to a supermarket in order to offer diners something, even if it meant letting customers know that it may not be up to the usual standard. Our order included a salad with an oil and balsamic vinegar dressing. We both felt that there was a distinct lack of the balsamic. We were asked late on in the meal if all was OK and we mentioned this and were offered more but we had almost finished and there seemed little point. From the dessert menu I opted for a selection of Spanish cheeses which I was told was three varieties; Manchego and two other unnamed ones - but this was reduced to two by the time it arrived. I was told that I had been given more of the remaining two but was not given a choice of declining the reduced offerring. The majority of the food was of a good standard however the evening was somewhat spoiled by the errors and omissions. The waiting staff, despite lacking in knowledge, were pleasant and helpful. When the time came to pay the bill I discussed the problems with a lady I presumed to be the manageress who said she would talk to the chef. She returned to say that they were not prepared to do anything and then said that the bill could be reduced by the cost of the salad. At this point the chef bounded from the kitchen and in a verbally aggressive tone, said that with the bread issue we could have had an alternative such as dough balls - this was not offerred at the time and is more akin to Pizza Hut and hardly authentic Spanish fayre! The manageress proceeded to tell us that she had checked the salad bowl and confirmed that it did contain balsamic vinegar - how did she do this I wonder? Is there a special balsamic vinegar testing kit available to the catering trade or did she lick the dish? After further heated discussion in full view of other diners, the bill was reduced by the cost of the cheese selection. All we were looking for was a gesture of goodwill in light of our reduced dining experience, however the whole evening has left us with a bitter taste in our mouths and we will not return.
Paul
I would love to write a review about the food at this establishment but regrettably, for myself and Dos Amigos, all I can do is write about the worst service I have ever experienced.
I called up to book at 20:40 on a Friday night and was told there would be no problem with a table. As we were in the vicinity I and my partner arrived within 10 minutes. We were shown to a table and give a menu.
At 21:10 the waitress finally actually took our order, despite sitting at the table with our menus down trying to get her attention for about 15 minutes. We ordered a couple of drinks and our meal.
We then sat there until 22:05 awaiting our food, eventually we managed to talk to a waitress when we noticed someone who had come in after us eating. We were told that they had lost the order and nothing had been done on our food. A very curt apology was offered.
At this point I paid for my drinks, left and ate at a different restaurant. Needless to say I will not be visiting again.
I would have understood if the restaurant was particularly busy, but there were 16 people in the restaurant (I counted, I had plenty of time). The waitresses simply believed that having a nice chat behind the till was a better use of there time.
Zimheidi
This place is fantastic, the food is great and their wine selection is really good too! The food is really authentic and absolutely well worth it. Really love this place, you can tell it is run by passionate people who take pleasure out of what they do which makes a welcome change these days!
T Shirt
GREAT TAPAS GREAT OWNERS GREAT PLACE.
CAME OVER FROM ROCHDALE TO EAT WORTH THE TRIP
The Sultan
Had a poor experience. Food was over-priced and not one of the eight of us enjoyed any of the dishes. It doesn't seem to know if it is Spanish, Italian or Portugese - I guess none of the above from the food but the Ferrari flag outside might suggest an Italian owner. The staff were cold and unfriendly.
El Spaniard
Well I'm shocked at the good reviews. The best dish I had when we went recently was the chewy squid with the slushy batter - a very simple dish to get right. Enough said on the food. With respect to the staff Himmler and Geobels would have been more welcoming - I have never come across such frosty rudeness in a restaurant.
Clc
Friends had given good reports from a while back, and the feedback on Sugarvine sounded positive - so off we went to Amigos on 10th April. We were very disappointed. The tapas we ordered were just average, certainly nothing special (eg shop bought tomato sauce on the patatas bravas) but the bill was far too expensive for an average meal (including over £7 for just two - yes, two - scallops). We had 2 G&Ts, 1 £16 bottle of wine and 7 tapas, which came to over £71 - all for a decidedly average meal. Oh - and the bread and small bowl of olives we were offered when we first arrived bumped the bill up by another £5 or so (it really bugs me when restaurants try to make extra money by charging you for items without making it clear up front). What a shame, we'd really hoped for better.
