I was told order would take 10 minutes, only to be still waitin 40 minutes later - I have no problem with waiting for quality but on arriving home, there was an item missing, one item cold and another burnt. On calling i was told they would deliver some more items but as by now it was late and my children were tired and hungry this was not an option. I was told we could have a credit note instead, however when calling to redeem credit I was told this was not there policy, they were very busy and could not talk to me and continually interrupted me. I was eventually offered 50 of my next food bill but never received a refund for missing item!!!!