I have been to Emchai 3 times in the last 6 months. The last 2 times have been in the past 2 weeks. Yes by the looks of it the place is clean and food tastes good. I would however like to mention 2 of the most bizzare experiences. The last week I went..after the starters we were offered ONE finger bowl for a table of 6 people. We were told all of us had to use the same finger bowl as they don't serve seperately! I was shocked. If that's the case then why offer one at all?! Today i went again... As the plates were laid, out of curiosity..i turned the plate over to see where it was made in as i thought it was an unusual plate.To my utter shock the backside was dirty, full of curry!!! When i told this to the management..no apology was offered the plates were simply replaced by fresh ones. All we were told that sometimes the curry is not washed off. But they do it once in a while using bleach. who uses bleach for dishes???!!!I have taken a photo of it, wish i could post it here. I could not eat my food. The staff cannot speak english, not friendly, if u ask about a dish they know nothing, Toilets are not clean. There are just 3 people who seem to be doing everything, taking orders,serving ,cooking, cleaning etc. Sometimes the owner is there who is probably the driving force there. I am NEVER going back!!