I have to register my disappointment at the outcome of a booking I made for saturday evening 13/10/12. My booking was for 6 people(one of whom is wheelchair bound)for 6 pm.On arrival it was apparent that the place was full to overflowing and we were informed that it would be impossible to get to our designated table(if it was available)with a wheelchair and our only option was to wait until access was available.After some time had elapsed we had no option other than to leave. We are frequent diners at a number of your restaurants but that situation is unlikely to continue. If at the time of booking we had been told that there was a possibility that you would not be able to honour your commitment then we would have been spared the journey from Dartford. I am your dissatisfied customer.
