We went to Frankie's and Bennies yesterday..quiet, just 2 tables wth customers, not busy at all...we were seated and gosh have to wait so long for the attention. We went to the desk and said..are you short of staff..we are to help! Then a Menu was given...we put our hand up again..as we are ready to order. Then we ordered the drinks..have to wait again but it came! Order was taken and food came...no Risotto either..off menu the Waiter said...long wait..and the order came..Pasta came..hot but very bland...rib was dry..well summing up it is better to eat in the open market on Wed, Fri, Sat...at Staines High Street..tasty food, service with a smile, value for money, and no waiting just queue..and choose table or takeaway and a eat where you fancy! Suit busy life ! Frankie's n Ben...then they take your money no goodbyes, no thank you either! Short of Staff..1 Staff doing everything when we were there! Appalling...waste of time and money...!!
