Beautifully refurbished, excellent when first opened, food not as good now, needs a change of menu getting boring
Anne
We were regular visitors to this establishment until a few months ago. The early diner menu has always been good value for money & the quality & presentation of food pretty good. The staff have a thing or two to learn about customer service & despite visiting on a weekly basis, we never received a friendly greeting giving any indication that we were regular clients. That wouldn't put us off though.
So why have we stopped going ? Basically, the attitude of the owner/manager. We believe in giving credit where it's due & good food & service equates to a decent tip at the end of the meal. Equally, if the food/service isn't up to scratch, the tip would be calculated accordingly.
On a last visit, which wasn't up to the usual standards, a tip of around 10% was accepted by the manager with a rude comment along the lines of "is that it".
I'm afraid "that is it" as far as we're concerned. At least until the pub changes hands !
Stephen Charles
A beautifully decorated interior which I feel is modern yet traditional - good food - good choice - good service. Overall worth a visit