Just dreadful! Our party of 6 arrived about 4.30pm on a Sunday to a pre-booked table. We had 2 babies with us (both had lots of experience of eating out at lunchtime and late afternoon) so we were expecting to eat and be away by 6.45ish. Not too much to ask?
At 4.50pm we ordered drinks and were told there was a 30min wait for food - surprising given the pub wasn't full. We ordered our food by 5.05pm and our roast dinners arrived........at 6.35pm!!!
We complained, twice, and eventually were given the explanation that one member of our party had ordered a starter, shame on him! The starter in question was 2 stuffed mushrooms which arrived about 5.15pm. The rest of us had no starter, so an hour and 20min wait was unacceptable. If we had not had the babies with us, who were starving, we would have walked out and gone to pizza hut.
When the food arrived it was dismal - they had run out of roast lamb and beef so only had chicken left. The chicken had been rotissieried and was dry and stringy. This was served with 3 small potatoes, 5 carrot chunks, mange tout (the only item that was cooked well) and a hard yorkshire pub.
What was so frustrating was the menu looked really nice, with lots of lovely puds too. The wine list was impressive also. Sadly, by the time we had wolfed down our dinner, the babies were too tired to continue so we ignored the pud menu, paid and left. No apologies or offers to reduce the bill.
My partner has written a formal complaint to their head office, we both had to have more food when we got home as we were both hungry and we will never go back again!
carrot
I liked this place and the chef knows how to cook an egg (that's quite rare these days!) but the manager insisted on calling me 'mate'. I was always taught that in the service industry business you call a lady madam and a man sir no matter what the age or appearance.
jon
Well above the normal quality for pub food - very pleased with both a pie and a burger we chose. Great to eat at a pub and be pleased with what is served. Thanks!
Hinderton Arms
Good pub food with a wide choice on their blackboard. Service is efficient and price very reasonable.
Hinderton Arms
we were looked after very well and the music and candles addded to the atmosphere. we are looking forward to our next visit