The pub looks attractive enough as you approach, has a pleasant interior, and the beer selection is quite decent.
There's a Which? award for hospitality on display, which leads you to expect something above average.
We had a ham sandwich which was, ... well, we've concluded there must be a famine in the kitchen as the single slice of wafer-thin ham didn't even cover the whole round of the sandwich.
We needed to be elsewhere, and weren't in the mood for conflict, so we settled for moving the ham onto one quarter of the bread, and abandoned the rest.