Visited this venue at end of May 2010. The previous comments about booking are, to say the least, generous. Tried booking by phone TWICE......not a dicky bird!! As I work locally I then went in to book. Should have realised at this point that things didn't look good!!! Anyway, eventually got owner to agree a booking for 6.
Turned up for meal and table prepared. Owner spent most of evening "doing paperwork" and ignored his (paying) clientele.
The one waitress, who has been there for 28 years, we felt should should not be in a service industry. Many minor niggles, but when it came to the coffee, I could not believe what happened. Having requested a sweetener I was informed, abruptly that it was the first time in 28 years she had been asked for some, and informed me , that as I had had a desert, I obviously didn't need sweeteners!!! I then informed her that I was diabetic, and if I wanted a sweetener I felt she should have them in the restaurant.
At the same time my wife asked for HOT milk with her coffee. The waitress then said , very rudely "No, we don't have fresh milk. If we had that and sweeteners we would have to put our prices up"
When the chef departed she looked like thunder as well.
Having said all that, the food was adequate, not "French", We obviously left no tip, and being well known around town we now positively advise people not to visit this eaterie.
Their loss, they should get themselves sorted out.
Anna.
I have been to this restaurant for years. It is consistently good, you know you are going to get a good meal. Some people seem to think the unchanged menu is a bad thing - I don't! There is enough variety on there for everyone and if you've got a firm favourite, you know it will still be there next time you go. I've always found the staff fine - yes, you have to leave messages to get a table but they've always got back to me.
Disgruntled.
I have no idea what restaurant is like as it is impossible to book a table. I rang on two consecutive nights to book a table for 7 people and had to leave a message on their answering machine but they did not ring back. I tried again on Saturday lunch time and this time managed to speak to them but was told they did not have access to bookings and would ring me back - I waited until 7pm and then rang again and once again had to leave another message. It is now Tuesday and they have not yet returned one of my calls. Needless to say we will not be going there. I would suggest they have a look at their customer service issues.
Neil Hamlin
Lovely food most of the time, but difficult to get an answer to the phone when trying to book which means that you end up wondering if you've got your table or not ! Waitress can be a bit too moody too, but they're always full, so must be doing something right !
Steve Vellam
Very disappointed! the service was slow and not 'with a smile', they were not busy and yet it took 40 minutes to bring us the 3 salads we had ordered. I will never go there again and will advise all my friends and family to do likewise.
lilly
It was very difficult to pin down a definite booking from the owner/manager at this restaurant, but we knew this, it didn't put us off . we have been here many times and enjoyed it, the food is fantastic, very varied but always delicious. located within walking distance of town centre makes it easy to finish your night off in pubs or clubs (if desired). Book in advance, be persistent, it's worth it
Anon
The food is lovely and you get a good size portion. The menu is varied (but never seems to change)and there are not very many vegetarian options. It is VERY difficult to book as you rarely get an answer when phoning and so you have to leave a message. The waitress there has been there for years and can be rather sulky.
ANON
The food is really nice with small romantic tables and good price, but the manager is a bit moody at times and it can be very difficult to book!
Andy B
I love this little place. The food is really great. the only downfall is trying to book.
Mike Henley
Great menu - something for everyone.
Friendly, efficient staff.
Superb cosy atmosphere.
