I am disgusted and embarrassed by the treatment received at this restaurant. We went there the day after mother's day. My partner had gammon and ham and I had penne and mushrooms wrapped in cream!
The gammon, well, the pineapple his a very small round, mostly fat!
The mushroom pasta.....
I cannot understand how it was allowed out of the kitchen. The pasta and mushrooms were SWIMMING in what appeared and tasted like TINNED mushroom soup. It was almost impossible to eat with a fork. Had to pierce each separate piece of pasta and try to get it to my mouth without it splashing off.
I hate complaining but told the waitress who replied, "well, not sure what you expect me to do about it".
I was then totally embarrassed and wish I had just walked out.
She then added "shall I get you a SPOON?!!!!"
She was right though as that was the only way it could be eaten. There was also no sign of the Parmesan shavings that should have been on it.
When I paid told the waitress to take remainder out to cook to show him how awful it was.
We still had to pay.
I cannot understand why the manager didn't sort this out and have a word with us. NOTHING. They were not interested.
You can pass my email onto the hotel.
