We had a brief 3 night stay at Lower SM a couple of weeks ago - excellent service; discreet yet exceptionally friendly. As the hotel was quiet, we ate once in the main restaurant and enjoyed a fine dining experience. Again the service was efficient, and warm, with food excellent across all courses. What was really appealing to us was the opportunity to use to restaurant and bar at Washbourne Court, the Von Essen sister hotel across the road and river for a really superb bar and dinner. All in all a memorable stay.