In the past I have been a fan of the one lounge, but was very disappointed after purchasing a £15 ticket on New Years eve to find inside the place was freezing cold so had to keep my coat on all night along with the rest of the people in there, and the cocktail menu had changed from last time and after ordering 2 cocktails which were not very nice at all and no offer of any exchange or recommendation of another cocktail, this place is now very "off " my list of cocktail bar's for future. Very disappointing.