Great food that didn't disappoint but the service was bad. Some people got given the wrong order and 5 of our party members ended up away from the rest of us because they didn't set the tables up for the correct amount of people. Also if you are group of 5 or more people you will be made to pay 10% service which considering they never apologised for making us wait in the cold way past when they booked us in for and still got orders and tables wrong is crazy.
Clairelucy
I've been a regular diner here for around 8 years now. I can honestly say I have never been disappointed. The food is wonderful, the atmosphere is lively and friendly, the owner and waiters are all fabulous and there is a really good selection of food all at really good prices. The icing on the cake is the fact that it is unlicensed and therefore we are not forced to pay £20 for a mediocre bottle of wine. I have nothing but praise for ponte and in fact when I moved from Moseley to Sutton Coldfield my biggest regret was leaving Ponte behind me! It's fabulous.
Val
Excellent food, lovely atmosphere and great service. What more could you want?!
Claire
everything you want in a restaurant,relaxed atmosphere,good food,great waiters and good value! bring your own wine so you can afford to drink champagne with your lovely meal for that extra special touch! brilliant!
Darren
Love this place! Been a number of times now and never been disappointed. The food is always fantastic with always something new and different on the Specials menu. Can really recommend the Fish Dishes. Bring your own alcohol which helps to keep the costs down. My favourite restaurant in town!
Black Puss
Outstanding place, very good food, I love going there the quality of the food is top class, food always fresh, prices are good too
Michelle
I would not recommend this restaurant at all, we went for a special occasion, and the experienced we had at the restaurant totally ruined the special occasion.
Throughout the meal the service was terrible, very slow, and it wasnt particularly busy, so dont know what is would be like on a busy night!!
My partner poured the wine, minutes later it nearly went all over the floor, through no fault of our own, as we had such a wobbly table, to a great extent too!! This should have been checked before allowing customers to come into the restaurant.
After waiting a while to be served after I called a waiter over to tell them we were ready to be served. We finally ordered. From time of ordering to actually getting our meal was around an hour later, we were absolutely starving.
When the meals came we were extremely disappointed with what we seen and tasted. First of all I have eaten a many Italian Restaurants, and have never ever experienced an Italian Meal to be full of Coriander (the herb which is mainly used in Mexican and Indian Cooking). My meal was full of it and I absolutely hate it, it is way too over powering. No mention on the menu that it would be smothered in coriander, if I had of known, or the waiter would have said, I would have asked for it without. I did call over the waiter and told him I hated coriander and he wasnâ??t willing to do anything about it or my meal, at that point I eat it, it was either me eating, after waiting over an hour, or passing out!! It was the worst meal I have had, The fish was over cooked and the meal was quite tasteless, all I could taste it the horrible coriander.
My partner didnt think much to his meal either, and was still hungry after eating it.
Throughout the meal the service was terrible, very slow, and it wasnt particularly busy, so dont know what is would be like on a busy night!!
Also the desserts were hardly worth having, when we left the restaurant we were still hungry and after forking out a lot of money for a nice meal we dont expect to still be hungry when we leave!! Not value for money at all!!
Lastly the restaurant was cold, there was no heating on. The toilets were so cold it was like walking into a freezer. There was no soap or hot water to wash hands with.
You should really not experience all these faults when you are paying good money (you are not the cheapest restaurant around, by far!!) to eat in a nice restaurant. I will not be recommending it, after the terrible experience we had!!
I have written a letter to this restaurant for their feed back on the terrile experiences we had, and it was not responded too!!
Jane
i have been few time to this restaurant, the food is excellent, however, the manager is very rude when it come to taking care of customers, i can't believe he made us wait for 10 mins with no apology and no update, we felt totally forgotten, we asked other waiter twice about our table, they go to check with the manager but he just never got back to us, very disappointing.
Kylie
hi, i have been about twenty times, and every time its excellent.the food is amazing, well presented and filling.service is great, not to 'in your face' but waiters are attentive, pleasant and offer friendly advice on meals.you CANT go wrong in here. i will advice you to book in advance, as people queue up outside to wait for tables. the steak is recommended- melts in you mouth mmmm.!
Alan
Love this place, very relaxed and the staff were so polite and couldn't do enough, the best restaurant around!!!